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April 2024 by Felix Delapaz
Man bk is changing slowly but surely it is looking cleaner and better and the food is good haven't had a problem there at all. And the new manager is friendly and from what I have seen hard working.
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April 2024 by Papa Vergil
Avoid BK in Alice at all times. Every time I drive by the parking lot is a ghost town for serving breakfast and lunch. I’ve been there 2 times, and I can tell this is going downhill. Thanks to the teenagers and bad reviews in Alice, this restaurant is a black sheep in the family. My suggestion is going to BK in Calallen.For some unknown reason at the drive thru right next to the menu screen and conform your order, they made me wait 5 minutes until they’re done with something inside even though there are barely customers inside. It’s nothing but teenage workers who are selfish and waiting for an easy cash grab to mess up your order on purpose. I guess they don’t want this restaurant to be a success in Alice.One time, the teenager girl who’s a cashier simply cannot correct my order. My order was a whopper with large onion rings (they said they don’t have large cups anymore) with 8-piece chicken nuggets. She asked me to pull around to the side and they will deliver my order. She forgot about me and gave a burger with regular fries. This restaurant was built 11 years ago and 11 years of entitlement.
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March 2024 by Panda Bunny
Customer service is very poor. Also after I ate here my debit card number was used fraudulently. The PayPad at the register was extremely slow. I am sure it has a skimmer in it. Also I saw a fully mobile employee park in the handicapped spot. I watched her run around the restaurant so I’m not sure what that was.
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March 2024 by Israel Sanchez
The employees where nice and kind they took my order fast and my order was a #2 a double Texas whopper and it was hot and fresh with and large
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March 2024 by Crishna Moreno
Worst management ever cashiers won't even answer at the drive thru then when they do can't even take down the write order.who is the night manager whoever it is needs to be fired.cant even manage a slow running business the right way.
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March 2024 by lora Mendiola
Visit attempted at 3:59 pm 3/10/24. This not a place to go in Alice. I can't answer about the food because we never got services. We came in stood at the counter when a blonde employee came by and said where's Angela while she walked to the drive through. Another staff member walked to the front door smoking her cigarette then went to the back to the kitchen area. After waiting 4 minutes and no one acknowledging us my guest went to the rest room. When she returned still no one had come to counter. So we left.I guess the owners make so much money they don't need to take care of all customers.
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March 2024 by Rhet Wilson
This Burger King in Alice didn't have anyone inside the restaurant when I pulled up at the tail end of my lunch hour. I now suspect it's because the locals know not to go here. The service was lousy, the young lady at the counter acted as if she'd rather be anywhere but there. They were out of alot of stuff. They messed the simple order up twice. I didn't have time to stick around and give them a third try at it, so I ate what I could. I don't know whether they have employee problems, or management problems, but until they get it figured out, I'm not going back. This was very disappointing because I rarely get the opportunity to eat at a Burger King, and really looked forward to this.
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March 2024 by Jay Da realz
Amazing place to
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March 2024 by George Gallardo
I had a very great service when I went in for lunch the manager is very good at her job and the employees are amazing.
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March 2024 by Joel Salazar
Most amazing restaurant I’ve ever been too and manager is very very nice and service is
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February 2024 by Patricia Paree
I ordered on line but until I went to pick up my order they told me they had no veggies or cokes after I paid on line. Another time the burgers I received were warm and juicy but I waited 25 to 30 minutes and not once was offered a free drink or anything extra for waiting so long.
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February 2024 by Ruby Muñiz
Beautiful, perfect, amazing. Looked like the commercial. Destiny and I think the other girls name was Elena went out of their way to make sure my whopper was whoppin’. Literally made my day.
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February 2024 by Josie Valenzuela
2/4/24.. Bk has always had so/so service. Today really was horrible. The staff of 3 were rude. I understand we were dining in, but it was a 45 min wait, and the burgers were incorrect, the chicken fry’s were burned(n tasted horrible) the French fries came after the order was on table n they were cold. There was no ice, the restroom was dirty, no soap, and to toilet paper!! Today was a horrible experience..
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February 2024 by Julian Vasquez
TERRIBLE SERVICE EVERYBODY IS SO RUDE THERE. I ASKED FOR A REFUND AND THIS SHORT MEXICAN GUY TELLS ME THAT HE ISN'T OBLIGATED TO GET ME A REFUND SO HE THREATENED TO CALL THE COPS ON ME IF I DIDN'T LEAVE. SO UNPROFESSIONAL. I kNOW THERE DISTRICT MANAGER AMY THEY'LL BE HEARING FROM HER SOON!
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February 2024 by Tessa Bryan
Crew and staff are
