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October 2023 by M
Terrible company. I came to unlock my phone since I bought it from them. Guy at the counter rudely told me I had to call the 800 number to get it unlocked.So I did and I was on hold for 20-30 minutes before finally reaching ANOTHER RUDE service rep and wasted my time saying that there was nothing they could do since I don’t have an active account with them and hung up on me.Disgusting company, employees, and experience. Never ever going back to them.
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October 2023 by John Sabala
I had Katlin help me. She was very helpful and knowledgeable. Thank you Katlin.
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October 2023 by MAXINE
Terrible company. I came to unlock my phone since I bought it from them. Guy at the counter rudely told me I had to call the 800 number to get it unlocked.So I did and I was on hold for 20-30 minutes before finally reaching ANOTHER RUDE service rep and wasted my time saying that there was nothing they could do since I don’t have an active account with them and hung up on me.Disgusting company, employees, and experience. Never ever going back to them.
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December 2022 by AR
Better assistants for the elder or technology challenge. I had to assist my mom with account set up, after the sim was installed. The owner reached out, asking how he could make it better. I updated this review. Care goes a long way.
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December 2022 by En Gi
Great customer service. The lady was very patient and answered all my questions. I will return to this place when is time to upgrade my phone. Great experience.
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October 2022 by Jose Gelista
Had a worker named Elizabeth help me choose a phone. Real friendly and did what ever she could with the technical questions I had. She transferred all my info to the new phone so I wouldn't have to. We talked about horror movies afterwards. Id give her a 10 if I could but this only gives me 5 stars.
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September 2022 by Monett McHazlett Ermis
Wonderful place to get new phones and service. The young man that helped us was patient, knowledgeable, and kind.
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August 2022 by Stephanie Guzman
Very helpful helped me right away and knew what they were doing unlike the other cricket store
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June 2022 by Amber I-Lean Rose
Better assistants for the elder or technology challenge. I had to assist my mom with account set up, after the sim was installed. The owner reached out, asking how he could make it better. I updated this review. Care goes a long way.
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December 2021 by Anna Garcia
It was good they attended to my need really quick
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June 2021 by Belma Gonzalez
Amazing worker's and very polite and respectful.
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June 2021 by Martha G
They were fast and friendly very helpful
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June 2021 by Jesus Ramirez
Great service no problems in over 2 years
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April 2021 by Stephanie Trejo
The staff is always super helpful and always helping me when I have questions. Only Cricket store I like to visit!
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November 2020 by Junior Flores
The workers where very helpful and respectful. I had great service there.
