-
December 2023 by Rebecca Myers
Very rude service. My husband and I were scammed as were several others while we waited for about 4 hours on 3 separate returns. They charged us 18% tax on a phone that sold for $239 ($43.02). We returned the phone and the case and he wanted to charge us to put our old phone back in service. Pretty sure the tax rate is not 18%. Find another Metro store.
-
August 2023 by Tony Luera
Very good customer service l!
-
July 2023 by Stanton Brain FitzSimmons
Very helpful and friendly.
-
April 2022 by J B
Store associate walked out as soon as I walked in leaving me alone in store for at least 5 minutes, while she talked to her friend parked in front of store, both of them sipping on drinks the friend brought. I eventually walked out in frustration, passed by and she didn't even acknowledge me or her unprofessionalism. She kept talking and laughing. Worst service.
-
November 2020 by Eric G.
Very bad people. They lied to me and took my money. Don't trust this location. Store owner won't own up to problems, instead he fires or "relocates" employees to brush problems away instead of fixing them. Worst store in town. Don't waste your time.
-
November 2020 by Uncle R.
They Are LIARS. DO NOT GO HERE! they will "guarantee" things then go back and claim they never said that. Worst experience ever. The manager was supposed to calm me several time and never called once. HORRIBLE customer service. DO NOT GO HERE THEY WILL SCAM YOU!
-
October 2018 by Amanda Foster
Janice did a very great job to where we were about to switch over to AT&T and because she was so awesome and helpful we r continuing are services with Metro
-
June 2018 by patrick Jaime
Good customer service and products
-
January 2018 by Liz P.
Had a great experience yesterday evening. I was a first time customer there and I was signing up for service. Both women were extremely helpful, and super patient. My previous carrier was being very uncooperative about releasing my number and these ladies didn't bat an eye when things took till after closing to be resolved. Here's to a great start!
-
April 2017 by Gregg F.
Lizbeth has excellent c.s. skills, recommended. I somewhat randomly picked that store for an upgrade from a zmax pos to a samsung, life is immediately much better. She has a clue.
