Verizon has received positive reviews for its exceptional customer service in both Alice and San Antonio, Texas. Customers appreciate the professionalism, helpfulness, and knowledge of the staff, particularly highlighting Monica and Blake for their dedication. They made switching from AT&T easy by assisting with multiple account numbers and ensuring a comfortable experience for families, even providing snacks and entertainment for children. Reviewers express satisfaction with the staff's willingness to go above and beyond, taking time to explain details and offering support. Overall, customers have been consistently happy with Verizon's service, leading many to remain loyal for years.
Monica is great. She knows what shes doing. She is the reason we keep going back. Excellent service.
August 2022
Monica over at the Verizon store in Alice is very professional. Very helpful and knowledgeable. Made it easy.Great service.
March 2022
I highly recommend Verizon, we were switching from AT&T. Blake made sure to help us even with multiple account numbers and porting over our numbers he made sure we were comfortable and they even gave our son a snack and put on cartoons while we waited for everything to be set up.
