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November 2023 by Michelle B.
Ok, we have been going to Allen Car Care for years. Sometimes they are super reasonably priced, sometimes in the middle and sometimes high. However, I'm no mechanic so I trust the to do what is best. They've always fixed my cars and I'm happy with their service.
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October 2023 by Troy B
My vehicle engine light came on and limited my speed to 20Mph on the I-75 service road. The first place to turn off was at Allen Car Care Center and the team diagnosed and fixed the issue within 24 hrs at a fair price. Thanks Bob and team for excellent service. We know your priority and that makes all the difference. Thank you!Services: Auto engine diagnostic
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October 2023 by Tina Fast
Got our 100000 mile service done. Everything runs great. Took a family road trip shortly after and everything ran smooth. Friendly service. Car was done early, which was super helpful.
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September 2023 by Kyle Sherrick
I recently had my car worked on at Allen Car Care and I couldn’t be more pleased with the customer service, the updates, and the quality of work. The best part was that they treated me like family and we actually talked for a while in the shop. Definitely check them out if you need any work done on your car.
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September 2023 by A E
If you own a 2008 or newer vehicle with computerized components, I'd advise looking elsewhere for repairs. My experience was marked by miscommunications and incorrect information.Service: General repairs & maintenance
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September 2023 by John W.
called several times over the last two weeks. Just trying to get a price quote. Every single time I'm put on hold every single time it lasts more than five minutes. If that's how they teach you on the phone I have no confidence that I'll be treated any better when I get there. Not sure how they read the reviews considering the way they do customer service.
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August 2023 by Sparky Barnes
Had Bob and team work on my daughters car suspension issues and four wheel brakes.After we picked up the car, the brakes failed.Had it towed back to Bob.He found a couple of bolts had come loose.He replaced the bolts, and this time applied a thread, locking compound to assure the same issue would not happen again.Car fixed.A disreputable mechanic could have/would have told us anything and charged us more money.Allen Car Care, an honest business told us exactly what was wrong, and took care of my daughter.To find an honest place like this in today’s day and age is a gem in the sands.I highly recommend Allen Car Care for all your Car Care needs.Services: Steering & suspension repair
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August 2023 by Jon Soriano
I hate that I have to leave a bad review for Bob because he seems like such a nice guy. However, it turns out I paid money for a diagnosis back on 2/15/23 that was entirely inaccurate and caused me a whole lot of problems.Bob told me that I needed a new fuel sender unit as well as a new BCM. His diagnosis pulled up a whole lot of electrical codes, but he said it's beyond the scope of what he's able to do at the shop, and that I should take it to the dealer. He also said the vehicle will be safe to drive.I took my car over to Honda and showed them Bob's written diagnosis. They said it's up to me whether I want to do another diagnostic check, but if I want to stand by Bob's recommendation, I'd have to wait because the BCM part is on backorder. I figured no need to pay another fee, when Bob already diagnosed it.So, I waited and waited for months for this part to become available only for my car to break down last week (after 6 months). I towed it back to the dealer. They found out the problem wasn't a faulty BCM at all. Rather, it was some loose wiring around the electrical harness than ran through the bottom of the car. No parts needed. Now, the car is finally working fine.
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June 2023 by Artsiom L.
To find out the price you need to give all the information and without the wine number they cannot tell you anything. In general, 15-20 min to find out the price, shock. In the end, they never answered me, they hung up.
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May 2023 by Miguel Friedrich
The best! I have brought my vehicle here several times and they have always been super friendly, and very reasonable.
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May 2023 by Danielle Skarin
The best place to go to get your car fixed. They do a great job and they only do it’s needed and they don’t try to take a vantage of you and their prices are reasonable.
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April 2023 by BRANDON WEBER II
Bob Ellis (owner) and his crew have always been very thorough, with excellent customer service and perfect vehicle results on my Lexus. I’ve gone to him since moving here a decade ago from central Texas and wouldn’t dare use anyone else.I trust Allen Car Care implicitly!~Brandon
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February 2023 by Cameron H.
Had my alternator replaced, labor rate, part pricing, and actual time to completion was very reasonable. Will bring my car back here for more work when needed. Bob is amazing, very professional, and has decorated his shop in a fun unique way. Thank you guys!Services: General repairs & maintenance
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February 2023 by Deanna Wilder
NTB did work on our suv a year ago and did not want to honor the repair. We took it to Bob and his crew at Allen Car Care and once again, they came thru for us. My suv had a cracked gas manifold and sounded like a loud race car, but now it rides so smooth! The pricing is reasonable, andthey are very professional. They have repaired the work of others' mistakes not once, but twice for us, so now they will be our go to shop! My husband Donny and I are very grateful for Bob and his crew! If you want repairs done right, take your car to Allen Car Care! ?Service: General repairs & maintenance
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February 2023 by Chase Greenwalt
Honestly, trustworthy, and friendly! They are Not going to over charge you for the job you need done like other shops in town. Amazing service!Services: General repairs & maintenance
