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December 2023 by Chris Jacob
Very friendly staff. Went in to try on some jeans everyone was very friendly and helpful. The manager was great.
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December 2023 by ً
Girls working there are pretty rude and give you ugly looks.
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September 2023 by Noor A
The staff in this store is amazing! so helpful, kind, and attentive. I was shopping for jeans and the whole team was bringing me multiple sizes, checking prices, and super sweet. They all need a raise! 10/10, shop here for AE!
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September 2023 by Shannon L (D Town)
Ashley P acknowledged me as soon as I walked in. She was sweet and helpful! I hoped the review I wrote via the QR code pop-up went through and if not, here it is again. Shoutout to Ashley P!
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May 2023 by Jessica G
Not one associate acknowledged me when I walked in. They were too busy talking to each other about their weekend and actually gave me a dirty look like I was an inconvenience to them. The store was in terrible shape. It looked like a swap meet with little variety. I was actually surprised by this being a factory store. I worked for AE for 8 years, primarily in the factory locations and I have never seen a store look this bad.
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April 2023 by Renee B
Brooklyn was extremely helpful and professional. Excellent customer service.
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December 2022 by Jerry Lawson
Best place to take much kid to get jeans that last. Oh and have pre-made holes in them hahaha.
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December 2022 by Theresa Gulick
Always find great deals here. The clothes are such good quality. I would have liked to see more jeans for men in a 34/36.
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December 2022 by Abigail Gibbs
Little sister came home in tears after being hounded during her shopping experience by a middle aged male clerk about whether or not she would by anything when attempting to try on clothes. He told her she could not try on clothes unless she was going to buy something, which makes no sense? how else would she know what to buy. This man then was waiting for my teenage sister when she exited the dressing room and told her she had to buy something from the pile of clothes in her arms. My sister then asked where to set the excess clothes she didn't want and he responded with a short and rude manner. She feeling pressured to buy a pair of jeans she didn't even want after her time there, that we'll now need to return. wouldn't recommend this location, better off going to the mall.
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October 2022 by Shellie Obrien
Always love going in this store. Staff was friendly and helpful and store was clean and well maintained.
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September 2022 by Love Life
My son made a haul today. 3 pairs of jeans and 1 pair of sweats for $200. Not bad. Great sales right now. The staff was very friendly and helpful.
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June 2022 by I MD
It’s hard to put into words the disrespectful and discriminatory nature of my experience but hopefully this anecdote gives perspective. My daughter and I were shopping for bathing suits and as we were crouched looking at the bottom row one of the sales associates (with no name tag) started putting back clothes on top of us. With a flippant apology, she continued putting clothes on the hangars— so close that we were almost hit in the head with one. We left soon after but what really got us was that a white mother and daughter came after us and the sales associate stopped and stayed back as they looked at the swim wear. Another incident also occurred with a different sales associate, but to conclude this I highly advise this store work on their customer service.
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April 2022 by Krys B
The store is cool. My review is based off they're hiring practice. My son was hired last summer (1st job) & was NEVER put on the schedule. He was told they'd let him know when he would be on the schedule. After two months of asking when he would be on the schedule he just stopped asking and found another job. They had both of our phone numbers along with his email & noone ever reached out. For all we know his employee number might still be active. The not so crazy thing is as much time & money I spent at that store I NEVER noticed not one employee who resembled my son, NOT ONE.
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April 2022 by Ashley Martinez
Abbi was phenomenal! I was in a hurry and needed a pair of jeans. I couldn’t find my size anywhere and she found me the perfect pair in under five minutes. She was very friendly and attentive!
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April 2022 by S James
Marshall was absolutely amazing!! I was a first time shopper and he helped me find my sizes and explained everything so clearly. He was so kind and made me feel welcome! So glad he was the first person I met during my first experience shopping there!
