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August 2025 by Angela Shelton
First time visiting a store and this location provided excellent customer service and helped me order a product that they didn’t have in the store. Will be back!
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August 2025 by Email Address
I am not sure if this was an isolated experience, but we had a rude register person. She was very condescending. Was standing there not asking if we were part of the line until we asked her if she can ring us up and she begrudgingly did. She was spaced out and while processing the returns (having to use TWO computers) was answering the phone and talking to other people ignoring the people in front of her. Barely said a word like we were inconveniencing her. We asked for no receipt and she disgustingly handed us one and shrugged. Barely said a word to us. Never going to this store or using anthro. She was there Friday at 13:50
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June 2025 by Serapio Baca
The Anthropologie in Allen (Watters Creek) could take a tip about customer service from the Anthropologie at Stonebriar.
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June 2025 by Theresa Anne
Wonderful location with amazing and helpful staff. I always get greeted when I come in and the fitting room ladies treat me like a queen
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May 2025 by Rebecca Boren
Make sure you have a receipt or you can’t return anything
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March 2025 by Luna Amar
The absolute worst Anthropologie in Dallas, TX! Their customer service is horrible, especially the manager who was checking me out. I ended up not buying anything and just walked out. I had recently received a gift from Anthropologie and wanted to exchange it, but I didn’t have the gift receipt. The item I was returning was still available in the store, so it was new. She refused to help me, not even offering an exchange. Very rude with a bad attitude, and she was apparently the manager. She didn’t even smile. This happened in the afternoon. It was super disappointing, and I will never recommend that store to anyone. The Frisco location is much better.
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February 2025 by ifrah basheer
I had an incredible shopping experience at Anthropologie thanks to an amazing associate, Taylor, who truly went above and beyond. She took the time to individually wrap every gift I purchased with such care and made sure everything was to my exact liking. Her attention to detail was unmatched, and she truly made me feel valued as a customer. From the moment she greeted me to when she checked me out, Taylor emphasized making my experience personal, ensuring I felt special every step of the way. I even remember her wearing a striped sweater and black sunglasses around 5 PM on 02/16—her kindness and thoughtful service really stood out. It's clear that she cares deeply about creating a meaningful connection with customers, and it made all the difference. Thank you, Taylor, for making my shopping experience so wonderful!
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January 2025 by Rania Qabbani
Beautifully assembled store , with gorgeous clothes, accessories, and home decor . The staff is extremely kind and helpful . Favorite store at Watters Creek.
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November 2024 by Tina Lozano
So many cute things at Anthropology. Some things are a little expensive but this is a speciality store. I love shopping here
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November 2024 by Dani
Super unfriendly staff, snotty maybe?
Entering really set the tone for our visit.
Anthro has changed over the past decade, with less creative displays and homeware, more clothing and simplicity. If that’s your thing, maybe this is your place. This girl, however, misses old Anthro.
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October 2024 by Clare Wood
All the ladies that work here are amazing!! They are all so friendly and so helpful!! I love shopping at Watters creek xx
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August 2024 by Holly Holman
Abysmal customer service yesterday.
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August 2024 by Gina Santos
I love their clothes! ? ? ❤️
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August 2024 by Ayşenur Aydemir
I love this store. Always can find good deals
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December 2023 by Chasity Love
Horrible customer service today. The sales representatives were all just standing around and leaning on the counter around 7p Friday. The first sales associates did not know anything and could not help me (blonde hair young lady), then Terra and Essa, were not familiar with their own policy on return/exchanges bc they both told me something different and were not helpful with assisting me with my exchange. One sales associate (Essa), approached me to help dressed as if she was a stock worker with dirty nails to help me without any explanation as to what she was doing. The overall experience was below any company such as anthropologies standards that I have ever experienced. And when I mentioned I spoke to a district manager and there manager about a previous experience the two ladies rudely disregarded who I spoke to and told me to call customer service if I needed further assistance concerning my issue. Also, once I was finally checked out after being told the candles I was purchasing were 30% off and the signs advertised it, I got home and saw that Essa charged me full price $38 for each candle that I purchased.
