-
May 2024 by Samme
Great Water Quality, Friendly Staff, but Reward System Needs Improvement
I started picking up water at Blue Jug during their grand opening after moving to Texas. Jerome and Marianne s friendliness and the high quality of water made me a loyal customer. I especially love their digital reward system that lets you earn free jugs of water after a certain number of purchases.
However, the redemption process for the rewards has been a bit of a hassle. Initially, we could see our points by logging in before making a purchase, but this feature was removed. Now, the points are tracked via Cash App, and you receive a text message after each purchase, but there’s no way to check your points balance before making a purchase to redeem them. Additionally, the staff doesn’t remind you to use your points.
After casually inquiring about the process over the past few months, Jerome was able to pull up my account and show that I had $10 worth of points that I could have been using. It’s frustrating to leave money on the table, especially when there’s a reward program in place.
Overall, while the water quality and customer service are excellent, the rewards system could use some improvement to make it more user-friendly and transparent.
-
March 2024 by Tor Asuncion
Ive been using filtered water for a long time and this store has all my needs. The service is excellent. They're delivering my water to my place wo any problem. Highly recommended. Their price is way better as compared to others I've researched.
-
March 2024 by Adam
I recently discovered Blue Jug of Allen and I am so glad that I did! This place is a hidden gem for all things related to alkaline water and health products. The store is clean, well-organized, and the staff is incredibly knowledgeable and helpful.I am particularly impressed with their selection of alkaline water. They offer a variety of brands and sizes to choose from, ensuring that I can easily find exactly what I need. The quality of the water is excellent, and I can definitely taste the difference compared to regular bottled water.In addition to water, Blue Jug of Allen also carries a wide range of health products, supplements, and snacks. I appreciate that they only stock products that are of the highest quality, so I can trust that I am getting the best possible options for my health and wellness.Overall, I highly recommend Blue Jug of Allen to anyone looking to improve their health and hydration routine. The friendly staff, great selection, and top-notch products make it a must-visit store for anyone in the area. I will definitely be returning for all of my alkaline water and health product needs!
-
February 2024 by Matt Torres
Man this is the best place to get your water! Went in last weekend and was greeted by Miriam who was super awesome and super knowledgeable, like reallyyy knows her stuff!Definitely would recommend to anyone who is health conscious and is aware of the contaminants in most of our water today and true value of water itself, I had the honor of trying the Hydrogen Infused Alkaline Water and boy was it the most hydrating and clean tasting water I’ve ever had, the only water you can drink that really feels like it cleansed you out!Definitely an amazing place to get your water and will definitely be returning! ⚡️ ?
-
February 2024 by Garrett Sadler
I love going to Blue Jug of Allen. Anytime you walk in the door you’re met with smiling face and welcoming feeling. The prices for Alkaline water and Hydrogen water are amazing but the taste of the water is even better! We love blue jug of Allen! I drive over an hour to make it to them and anytime I call it’s welcoming. Owners are passionate like myself in water and love learning.
-
November 2023 by OC77
I have been looking for a filtered water location up here in the Allen area. I found Blue Jug of Allen by using Google Maps with excellent reviews. They have such a friendly service, Marianne made me feel so welcome and at home. She filled my 5 gallons jug bottles, and I'm not used to that, so it's very nice of her to work the heavy bottles. The place is very clean and well maintained. I usually measure the filtered water that I bring home, and Blue Jug's alkaline water sample has great levels. When I read a water sample, it was at 31 ppm and 9.60 ph level. Before coming to Blue Jug of Allen, I would usually go to other water vending machines outside of the grocery stores, and the flavor on those machines are not ideal, plus the water sample from those outdoor machines are at 261 ppm and 7.7 ph level, so I can really tell the difference if I drink it regularly. The tap water at my house reads 611 ppm and 7.53 ph level, so I usually do not consume that. I like my drinking water to taste good and to be filtered well, so Blue Jug of Allen will be my place to get drinking water in this area.
-
November 2023 by Tito Blendz
Great customer service!!They treat you like family, and the water ? is fantastic. I won't go anywhere else highly recommended, Thank you guys!!
-
November 2023 by Guillermo Burgos
Always amazing! I have requested delivery 2 times from them already and service is always fast and efficient!
-
October 2023 by Mark Norton
I recently visited "The Blue Jug," an alkaline water and health mart in Allen, TX, and it was an exceptional experience. The owners were incredibly friendly and welcoming, making me feel right at home. What truly stood out was their alkaline water; it had a refreshing taste and seemed to have an invigorating effect on my overall well-being. It's clear that they prioritize quality and customer satisfaction. After incorporating their water into my daily routine for a couple of weeks, I can already feel the positive impact on my health. I highly recommend this place to anyone looking for a friendly atmosphere and health-conscious products.
-
September 2023 by D. LEWIS
The best water in Allen. Pay them a visit. It’s worth the $5.
-
August 2023 by Kiyoshi Woolheater
Amazing tasting water and great customer service! They have great options for glass or plastic jugs to purchase and Jerome was very informative! With a chemistry background you can tell he knows the ins and outs of quality water and it’s restorative qualities. I felt very confident purchasing from them and can taste the difference! Definitely give them a try!
-
July 2023 by Oyinlola Azubike
Happy anniversary. Service is always fast and exceptional. Owners are very friendly and obviously dedicated to their business. Water is clean and crisp. Best Alkaline water by far.
-
July 2023 by Michael W.
Love this place! Always super friendly. Owner is a former science teacher and has found a great pH balanced water that taste great. Chlorine and other toxic chemicals removed from our unsafe tap water. Highly recommend this family owned and operated business.
-
July 2023 by Hitarth Trivedi
Very friendly staff and owners
-
July 2023 by Kristen R.
I am a huge water snob and once you're educated on just how toxic tap water and bottled water is, finding this place was a breath of fresh air. This water was probably some of the freshest, cleanest water I've ever tasted. You can really tell it's alkalized.The owners are the nicest people, Jerome is actually a chemist and tests the water quality daily. Their equipment is replaced and sanitized consistently to give people the cleanest water possible. They gave us 1 gallon for free and we bought a 5 gallon jug for 19.99 (water included) but once you bring it back for refills it's only 5$ for 5 gallons. More people should really know about this place and learn about what type of water you're ingesting. Stay hydrated friends! Cheers!!
