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November 2023 by Kyle A.
Recently took my car in for a full detail. We have had good experiences with the full detail at Car Spa in the past. This time, not so much. There was still dirty spots inside. The weather tech floor mats looked like they had just been sprayed with a water hose and then put back in. Probably going to try someplace else in the future.
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November 2023 by Benjamin Philpot
Rafic and the guys at The Car Spa are over the top! Every time I go there they treat me like a brand new customer. I will ALWAYS choose this place. Please give them a chance to prove themselves to you as they've done for me these last 7 years!
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November 2023 by Greg Guillard
As one of the only interior AND exterior detail spots, they actually do an amazing job of cleaning your car! Highly recommend giving them a shot at cleaning your ride. You won't be disappointed! 5 stars, all day!!
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November 2023 by Brandy Jones
This is my 2nd time! Both great experiences. I’m not consistent on washing my car or cleaning the inside and I have kids. Every time I’ve came. They’re extremely helpful on the selections on what I’m needing. I like that we have the option to pick what we want to clean. Very affordable. I had one concern from the 1st time I went. The second time I went, was today, I voiced the one minor concern(how my all season matts were placed). They made sure that was done to my liking this time!
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October 2023 by William H.
Inconsistent service,tuff on the finish, tuff on mirrors and wipers. Poor training on customer service.
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October 2023 by Shelbie C.
I had to come in the pouring rain to get my car detailed on the inside prior to a roadtrip. I apologized to the staff that I was here in terrible weather & explained my situation. They were SO KIND & happily took me in!! One of the staff members even hand wrote on a receipt for me to return the next day for a FREE WASH since it was currently raining!!! I appreciated it so much, but had to decline the offer since that next early morning was when we were leaving town. Their customer service was wonderful. They were so down- to- earth! Their work was immaculate and spotless & the price was great Thank you, thank you, thank you! I'll be returning & recommending your facility!
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September 2023 by Anthony V
Rafic helped me at the kiosk and was very helpful with explaining the new system. Haley did a wonderful job and was very attentive to details and making sure everything was done well. 5 stars always love coming here even if it’s only now and then.Services: Full body wash
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September 2023 by Drew G.
Cars are built from scratch faster than they are cleaned here. Prepare to watch the slowest people on the earth move at snail speeds
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August 2023 by Rely Flores
I rated 2 stars, 1 ... looks can be very deceiving, they took advantage of their customer being busy and in a hurry and they forgot those cheerio crumbs underneath my 2nd row passenger seats (actual pic provided) and lastly 2, a teener named Zachary is very Salesy with hus pitch with their top of the line package and making feel pressured to avail of their wash and detail package...nice try son! Customer service and after-sales are very disappointing... Manager in charge today is not very welcoming ?
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August 2023 by Crystal Wombold
We purchased a month of unlimited platinum washes here and have been impressed. We have had monthly membership at several others in the area, but choose to drive 12 minutes away to this one. We have noticed that our car has a nice shine after going to this particular location and the tires get a better cleaning here as well.
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July 2023 by Prabu Thangavel
Although there are sometimes the system doesn’t get the cancellation correctly and our card gets charged for car wash recurrently. When I went to that place everyone said I will reach out to GM and reach out to me. But seems like that didn’t work as they forget or not cared much. On the second day Madison patiently listened to the request and carefully handled and left a note in front of the system for GM. On Third day morning I got a call from GM for refund. I really appreciate MADISON for taking good care of customers who needs help. Because of MADISON I felt that my request is been heard by someone who cares. Thank you so much MADISON you are the best in that place.
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July 2023 by dinesh veeramaneni
I wish I could have option to give negative rating. Such a cheap service.. before and after wash the car looked same and manager was so rude and said that they won't clean the car with towels. I paid $80 and nothing is cleaned. I came back home and cleaned in 5 mins. Provide some service when you are ripping the money..Added Point: You commenting that this is a fake review. This itself tells how bad your attitude towards customers is. People don't have a time to sit and write bad reviews on your business. Fix you cleaners and fake promises at the entrance before commenting on customer reviews..
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July 2023 by Jackie M.
I went for a car wash in 7/22/23. When I went to ask the manager a question about vacuuming inn my back seat I noticed the cars door plastic cover was off. I told the manager that this was not broken before the car wash. I stood there for about 10 minutes arguing with him and having him accuse me of lying. I told him I had broken the same part over a year ago and had it repaired at Honda in November 2022 and showed him the receipt. He googled the 2917 Hi da and said that this is a common issue and he was denying responsibility.I asked to make a claim and all he did was give me the corporate phone number. I made a report and informed the customer service representative if how unprofessional and accusatory her was. I was told I would hear back from someone e by Wednesday.I am a licensed claims adjuster. I don't lie. Being accused of lying is offensive. I will never go to this place again.
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July 2023 by S Bryant
I pay for full service exterior and interior platinum monthly membership. I’ve had issues with the quality of services received at different locations but hadn’t experienced any until today at this location. My mats were dirty, whatever they use to wipe the interior down left my door handles looking dirty, the bottom of my doors weren’t even wiped off. Then the individual they have working outside tells me they only vacuum?!… not for full service! The individual was suppose to get the manager, but he took so long to even come out. Very disappointed in the service I received today and no resolution. Since I’ve moved out to this area, this is the closes location to me. After this experience, guess it’s time to look at other options for the amount I pay monthly.
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June 2023 by Rico Robles
Took my Evo 9 here for a wheel polish, a these guys completely stripped the clear coat off. I contacted the manager and he admitted that it was a problem and they would take care of it. I was ghosted and just fell through the cracks. Please watch out. Had to repaint the wheels and cost me $800. Attached before and after.Never coming her again.Services: Full body wash
