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October 2023 by Christine Poquet
Amazing staff, amazing products!
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May 2023 by Cathy Browne
Great place to shop!
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February 2023 by Cynthia Sherman
Excellent service! Classy clothes that are comfortable.
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August 2022 by Kerri Latrice
MRS. JUDY! THANK YOU! Amazing customer service. I called four Chico’s in the area and they could not locate this beautiful pair of earrings for me. Mrs. Judy found my beautiful earrings in Hot Springs, AR. Over and beyond the call of duty. She saved the fashion day. Thank you, Mrs. Judy! XOXO
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October 2021 by Liz L.
Condescending remark from a salesperson that a $139 jacket was "out of my price range" after just spending $350 in the store. I left the store, ordered the jacket online and picked it up at THE SOUTHLAKE STORE. I might be wearing a T-shirt and yoga pants in your store but my wallet is fully capable of purchasing anything in the store. Won't be back (and neither will my wallet).
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June 2021 by wanda kidwell
Always, always a great experience!! Very knowledgeable, friendly and efficient sales ladies. Always can find something I just love
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March 2021 by Lois Naughton
Judy and Pam were the most exceptional sales help EVER! I enjoyed their help and positive remarks! Actually it encouraged me to buy even more than I intended AND I had FUN! Pam and Judy were the best sales women I have ever had!! I actually look forward to returning and buying more clothing!!!What my husband enjoyed the most was the NO pressure sales! He too enjoyed the experience!SO kudos to Judy and Pam!I will be back!!Lois
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March 2021 by DS Masullo
Rebecca and Judy were so very helpful. I appreciated the time and energy they spent with me.
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March 2020 by Bindu Reddy
always have good collection there, the ladies were helpful, on sale clothes have better prices, over all love the experience.
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August 2019 by cyndi freeman
Fantastic customer service by Judy! Great selection and not busy. Best Chicos near me.
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June 2018 by Jo Go
Great sales and helpful employees. This is the best Chico's in terms of available merchandise (particularly petites) and employees who appear to value their customers.
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July 2017 by Crystal B.
Let me first start off by saying, I am a huge fan of the Chico's brand. I have shopped at several of the locations and have always had a good experience. That is until I visited this particular location on 07/3/2017. From the time I walked through the door, the look I received from the elderly sales lady ( Colleen) was like I didn't belong in that store. I'm not sure if I looked like I was there to shoplift because I had a bag from another store in my hand , but she immediately asked if she could put by bag behind the register while I shopped. At first I didn't think anything of it and said yes, then proceeded to look around the store. Every time I picked up an item she was right there asking if she could put it behind the register, after the a couple of times of obliging her, I politely said no and proceeded to the check out, she was making me feel more and more uncomfortable and harassed ... I will NEVER EVER shop at this location again!!..
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July 2017 by Crystal O.
Let me first start off by saying, I am a huge fan of the Chico's brand. I have shopped at several of the locations and have always had a good experience. That is until I visited this particular location today. From the time I walked through the door, the look I received from the elderly sales lady ( Colleen) was like I didn't belong in that store. I'm not sure if I looked like I was there to shoplift because I had a bag from another store in my hand , but she immediately asked if she could put by bag behind the register while I shopped. At first I didn't think anything of it and said yes, then proceeded to look around the store. Every time I picked up an item she was right there asking if she could put it behind the register, after the a couple of times of obliging her, I politely said no and proceeded to the check out, she was making me feel more and more uncomfortable and harassed ... I will NEVER EVER shop at this location again!!..
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May 2017 by Lana G.
idk why one star for this place... its a solid 3 stars place, nice selection of clothes, friendly staffand great location... the quality is always good!!
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February 2017 by Sheri S.
I am a big fan of Chico's clothing. I received a gorgeous jacket for Christmas from my mother. Unfortunately it was two sizes too big. Being a busy professional, today was the first day I have had available to go out and do any of this type of errand. The jacket is in perfect condition with the tags still attached. I hoped to simply exchange it for a smaller size, as I genuinely love the item. I must have looked like a shoplifter to them or something, as was told if I could not produce a receipt that they would not return or exchange this item or issue store credit, in spite of telling them twice this was a gift. I figured no problem, I could have them pull up the purchase via my mother's information, which they did. At that point they informed me that I was five days past their 60 day return policy and they would not accept it. I was flabbergast. This was a CHRISTMAS gift. Today is Feb 1st. Most places count from Christmas Day for the holidays. They tried to tell me that Macy's and Dillard's would do the same. I was not going to argue with them, but I have never had trouble returning a gift, even well past 60 days, even without a receipt, to either of those stores. This definitely soured me on Chico's, particularly the one in Allen. I will not be back.
