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April 2024 by Chris
Tables are never clean. Update: they’re still filthy. It’s only gotten worse.
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April 2024 by J Finch
Excellent food always fresh and fast.
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April 2024 by Nikita Patel
The food was cold esp the rice and it was not even what I expected. The staff was just hanging around in the dining area instead of making my order. I had to ask 3 times to the staff to start making my online order and they just ignored me. It was not busy either. I had come last sunday april 7th in the afternoon. I ended up getting stomach ache due to the food was given to me. I wouldn’t recommend this location to anyone unless you want to get sick and want unsatisfactory service and get ripped off from your money. The customer service is the worse here.
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April 2024 by Consheda Ashley
I came in for quesadillas and they told me they can't do quesadillas because the machine is broken. The serve was very dry and unfriendly. I needed something I can eat while driving. I did get a burrito after I left and came back.
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April 2024 by devyne manning
Service absolutely sucked ! Lady in the front was extremely rude over extra rice and then the rice was undercooked so my whole meal was wasted. There are definitely other Chipotles so your best bet is to just go to another close location if this one is close to you
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April 2024 by Lorenzo V
Good team work, especially when super busy.
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March 2024 by Google What
Horrible workers taking so long only ordered a burrito took to long and only accept cash
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March 2024 by Nwa Osy
Same gloves almost all dayFood particles falling back into serving trays after cleaningFriendly ✅️I wish food handlers could wear masks.... there's spit all over ?
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March 2024 by Sebastian
The bowl I received was portioned poorly. I asked for extra rice and beans and they proceeded to only give me a regular serving of both. I also asked for half steak and half barbacoa and the gentleman proceeded to charge me for extra protein even when he did not serve extra. The rice was not cooked correctly. This location is poorly ran. To have to pay 20 dollars for what I received is such a shame.
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March 2024 by Mo Higzi
The girl at the cashier with the broken arm is absolutely not supposed to be in customer service , the condensing way she communicates with customers and the way she throws the food in the bag is just unprofessional, she could also at least fake she likes her job instead of taking it out on the customers.
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February 2024 by Jerry Rodriguez
They will SCRAPE whatever chicken they can from their containers before getting a fresh batch. Today around 11:55AM, a gentleman let me cut in line. Before I walked in he noticed the fresh batch of chicken being prepared. I noticed it too but didn’t say anything because I wanted to see what this lady would do when it was my turn to order. This woman gave me 2 scoops of the driest chicken I’ve ever tasted. I’m very disappointed with her decision since this location is in a dense shopping plaza. I really shouldn’t have to ask not to be served the refuse chicken.
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February 2024 by Nusrat Jahan
Omg pls do NOT go here. Pls! I went there around 12pm and the people working there were so disrespectful. As if they don’t wanna be working there. Not listening to any of my choices. I have to ask multiple times for it. Making bunch of faces as if they’re paying for it. Absolutely hideous. Worst chipotle experience. THE
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February 2024 by Craig Metcalf
The restaurant was filthy, no clean tables, I asked for tea at 8 PM and they said they were not making anymore for the night.
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February 2024 by HonesyBB
Don’t do takeout/pick up from this place. They constantly missed stuff in your takeout order. Very bad training in this
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January 2024 by todd bales
The Alllen location on McDermott is understaffed, unfriendly and an overall bad experience compared to other nearby restaurants. Avoid this location.
