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February 2024 by Markie Hauser
my experience at this claires was terrible. the map said it was open until 9:30 but it was closed at 8, and i was planning on getting my ears pierced. and when i got there an employee was inside but would not talk to me. it was very rude and i would not recommend going to this claires. the one in stonebriar is better.
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December 2023 by Igor Rau
Nice and friendly
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October 2023 by Erin Stein
We came in August to get my 2 girls’ ears pierced. Came back today to redeem our “free earrings” but there was a glitch with the promotion. Raina not only gave me the customer service number to try and resolve the issue, but also grabbed some crayons and color sheets to occupy the girls while I was talking to them and she continued her work. She’s the sweetest and honestly, the reason we’ll return to that store.
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September 2023 by Pam Toler
The staff was helpful and fun. Great selection of goodies for my spoiled granddaughter.
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August 2023 by Clarissa Angel
Had the sweetest girl help us! She was so great and made my daughter's piercing such a wonderful experience. Brenda did such an amazing job and we will definitely be stopping at this location in the future
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July 2023 by s Tribble
Super expensive. 2 lip glosses and 2 small stuffed animals57.00 dollars
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May 2023 by pltr photos
Bought new ear rings for $65 and while buying sales person said rings can be exchanged and cannot be returned. Studs were not holding on to the ring so we tried for exchange and sales person rejected saying no exchanges and also said the ear rings are used. I never go to this Clairs again. Staff does not KNOW about the products and policies. Before committing anything to customers they should know policies. They are very rude.worst experience ever.
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May 2023 by Jerry Herdenstone
I visit this location quite frequently and it has always been a great experience. I take my daughters, their friends, nieces, etc.. I've had two of my daughter's ears pierced there and always recommend this location to my friends and coworkers.Today when I went in, there were two customers, a male and female, that were literally yelling at the two young Claire's employees. They were demanding a refund of a pair of piercing earrings (I'm glad they don't accept returns on piercing earrings!). They were way over the top rude and the man was definitely trying to scare these poor girls. I actually said something, which I think made the girls feel a little more comfortable, but the couple ignored me and continued demanding their money back.This review is not so much about the terribly people that were yelling at two girls who presumably had nothing to do with the original sale, but more so about how professional the two girls remained. I think I was angrier than they were! They kept their cool and stayed their ground, even when Mr. Macho started pushing harder. When the couple finally left (after making one last threat), the two girls went about their business, helping me, my daughter, and the rest of the customers.Kudos to the both of you!
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March 2023 by Pamela Wadsworth
Amazing staff! Tiffany and her team go above and beyond!
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February 2023 by Ailya Abidi
Super crowded in a tiny store. They had to close early for to shortage of staff, I guess it was a Christmas/New Year rush. Other than that, they sell pretty accessories such as make-up, jewelries etc.
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January 2023 by Netta (BG Food Adventures)
Got our baby's ears pierced her at 3months. They were gentle with her and very knowledgeable. They also gave us great instructions on how to maintain and clean the piercings.
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December 2022 by The Udofiah's
Manager is super friendly but overworked. They need more employees.
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August 2022 by arnetab
Got our baby's ears pierced her at 3months. They were gentle with her and very knowledgeable. They also gave us great instructions on how to maintain and clean the piercings.
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August 2022 by Ryan Patel
Scheduled Piercing online & quick in/out.
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May 2022 by Donna Brown
Great variety of jewelry, they have ear piercings.
