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November 2022 by Jason Cao
Absolutely incompetent. I've been a customer for over 10 years and will be closing my account next week because of this branch. I showed up needing a replacement card as mine was damaged. I specifically stated I wanted the same card number or I don't want a replacement. I also stated that I needed it sent to a temporary address as I am temporarily working in another state at the moment.12 days later I call this branch to find out I have a new card number which was sent to the wrong address. I'm told they'll call me back and get things figured out. 2 days after that my card is cancelled. The closest branch is over 1,000 miles from me. I spend 2 hours on the phone with corporate debating that I shouldn't have to pay expedited shipping because of their mistakes. They could have said the same card number wasn't possible and we could have called it a day, yet here we are.I'm done with Comerica.
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September 2021 by karim feamster
Bank is terrible no communication the tellers are lost bank itself doesn't seem to function that well customer service doesn't respond
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August 2021 by Conor Sullivan
The banking staff and banking center manager specifically are friendly, helpful and professional. They understand their banking products well and they are also helpful over the phone.
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December 2020 by Tim Maher
Corporate minded. Will treat you like a number. Such a hassle trying to get things done. Save your self some hassle and chose some one else.
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November 2020 by Yolanda Alvarez
Don’t go there the branch manager is rude.There are many others, I’ll go elsewhere.
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September 2020 by K Jones
I hope after COVID they will open the banks back up inside. The drive thru service is slow and they are always busy. When I drive up, there’s always a wait, usually a long one. The lines behind me build up too. Too much wait time now. If this is Comerica’s future, I will have to switch banks. I miss the personal touch of the inside, they are great!
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February 2020 by Timothy Maher-Smith
Corporate minded. Will treat you like a number. Such a hassle trying to get things done. Save your self some hassle and chose some one else.
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January 2020 by Hairo Pena
Inside service is a tad on the bad side. Staff is not courteous or friendly....they came off as authoritative and bossy.
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June 2019 by Autumn Davidson
I have been with this bank for over 6 years. I called to ask if a notary was available an hour before I showed up. They said I should be able to show up and be in and out. After sitting and waiting 10 mins I was told she would be there in an hour. I also asked for assistance in changing my address and they told me they were unable to help. I did it on my phone in less than 2 minutes as I waited. Terrible customer service.
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May 2014 by Juan Molano
Best bank I have ever worked with.
