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December 2023 by Cassie S.
This company is very honest and wonderful! I thought that I needed some other work done and instead of taking my money, they told me I didn't need it. I am extremely impressed with their customer service.
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December 2023 by Soheyla1 M.
I called and made an appointment with Jamie. We arrived about 9;45 Am and had two cars for inspection . They were on time, courteous and friendly . We were done and out of there in less than 25 min. Very happy with the service we received and we will next take my motorcycle there soon. Thanks guys.
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November 2023 by Missy Janzow
Amazing service! Professional and courteous, explained everything thoroughly. Gave me a loaner car for day of service. When I coincidentally had a rattle going on, after they had done the service, they asked me to bring it back in and even though it had nothing to do with the work they had done they fixed the issue free of charge. Would definitely recommend them, and I will definitely come back.
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November 2023 by Melissa
After a heavy pour of rain ?...water somehow found its way into my car through the closed sunroof. I noticed it had pooled near my shifter and of course I cleaned it before driving...but after a few min on the road, my car fritz and turned off. Once I knew there was more to my situation, I called Craig's Car Car and spoke with Jamie. I explained to him my issues and welcomed me to bring my car in. After the tow truck dropped off my car...I was explained by Jamie what's to come and would have me up and ready as soon as possible. After their electrician inspected my vehicle, I was advised that water had fallen into my transmission shifter...? But nothing had to be replaced.?? They cleared the water and the codes my dashboard was giving off and I was back on the road. They also cleaned out my water drain lines from the sun roof in hopes that this doesn't happen again. They are a blessing and know how to take care of their customers. I am thankful to have found them.Service: Electrical repair
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November 2023 by Rick Rude
Whether calling or texting, they communicate well. Greatly appreciate their ease of doing business with. Their inspection and detail they provide is awesome! I called and spoke to Jamie about prioritizing. So easy to work with. Great integrity as we walked through 'must have' and 'can wait'. Not a money grab. Greatly appreciate them being here local and easy to work with.Services: General repairs & maintenance
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November 2023 by jereme rasico
Craig‘s car care is your one stop shop for all things vehicle repair. These guys are great they worked on my Mercedes my Lexus my fusion and my three-quarter ton Dodge ram diesel every time flawless execution. I highly recommend Craig‘s car care 100% there great men, great mechanics and unbelievable customer service.
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November 2023 by Kya Wilson
My family has used Craig’s Car Care for over twenty years. I remember when they were located by the paint and body shop. They only hire the best mechanics and always do a great job. Very professional and courteous. Not the cheapest, but the best.
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October 2023 by Jeff B
Craig’s Car Care is hands down the best shop in the area! They are honest, caring, and most importantly fixed my vehicle correctly. My vehicle has never driven this great! Thank you Craig’s Car Care!!Service: Engine repair
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September 2023 by Good Soil Management
I have been using Craig's for many years. They do do good work, trustworthy, local & provide great customer service.I highly recommend
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September 2023 by Gary Shastid
One thing that's going to happen when you take your auto to Craig's Car Care, It's going to be repaired Correctly with top quality parts the first time.Craig's Car Care provides you with a full detailed report on the health of your auto along with colored photos of anything that's not within the manufactures guidelines.My family's experience with Craig's Car Care has been nothing but positive and we'll continue to use their services until we're no longer able to drive.Top Quality Service and total respect from the whole staff, what more could you ask for.Craigs Car Care is that hidden little gem that I would love to keep all to ourselves here in Collin County.Gary Shastid
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August 2023 by tony bridge
I recently found Craig's Auto Care through Google reviews for Jeep repairs. I must say, I am thoroughly impressed with their professionalism, expertise, and commitment to customer satisfaction. My experience with Craig's Auto Care went above and beyond my expectations, leaving me with a renewed sense of trust in auto repair shops.We brought our Jeep in for a look at some specific repairs we thought were needed. They took the time to conduct a comprehensive analysis of my vehicle's issues, providing me with a clear breakdown of both the essential repairs and the recommended ones. What particularly stood out to me was their honesty in presenting me with options on both. I’ve experienced other shops that attempt to scare you into all repairs are needed, NOW.After careful consideration, I decided to postpone the repairs due to my uncertain plans with the Jeep (if you own a Jeep, you know plans are always uncertain). However, shortly after picking up the vehicle, we noticed an unusual problem while driving. I contacted Craig's Auto Care, expressing my concern that something might have been overlooked during the service.What happened next truly demonstrated the integrity of Craig's Auto Care. Their team immediately took responsibility and went the extra mile to rectify the situation. Not only did they rectify the issue promptly, but they also provided additional checks to ensure the vehicle's overall functionality. Their dedication to making things right left a lasting impression on me.Throughout this entire experience, Craig's Auto Care has proven themselves to be a standout in the auto repair industry. Their commitment to transparent communication, unparalleled honesty, and exceptional service speaks volumes about their dedication to their customers. They have undoubtedly earned my trust and highest recommendation for anyone seeking an auto shop that genuinely puts their customers first.In our area, and most anywhere, finding an honest and transparent auto repair shop is tough and then to find one that also specializes in the unique nature of Jeeps, makes it even more of a challenge. Craig's Auto Care shines as a beacon of reliability and excellence. If you're in need of top-notch vehicle repairs coupled with unmatched integrity, look no further than Craig's Auto Care. They have certainly gained a loyal customer in meServices: General repairs & maintenance
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August 2023 by Tony B.
I recently found Craig's Auto Care through Google reviews for Jeep repairs. I must say, I am thoroughly impressed with their professionalism, expertise, and commitment to customer satisfaction. My experience with Craig's Auto Care went above and beyond my expectations, leaving me with a renewed sense of trust in auto repair shops.We brought our Jeep in for a look at some specific repairs we thought were needed. They took the time to conduct a comprehensive analysis of my vehicle's issues, providing me with a clear breakdown of both the essential repairs and the recommended ones. What particularly stood out to me was their honesty in presenting me with options on both. I've experienced other shops that attempt to scare you into all repairs are needed, NOW.After careful consideration, I decided to postpone the repairs due to my uncertain plans with the Jeep (if you own a Jeep, you know plans are always uncertain). However, shortly after picking up the vehicle, we noticed an unusual problem while driving. I contacted Craig's Auto Care, expressing my concern that something might have been overlooked during the service.What happened next truly demonstrated the integrity of Craig's Auto Care. Their team immediately took responsibility and went the extra mile to rectify the situation. Not only did they rectify the issue promptly, but they also provided additional checks to ensure the vehicle's overall functionality. Their dedication to making things right left a lasting impression on me.Throughout this entire experience, Craig's Auto Care has proven themselves to be a standout in the auto repair industry. Their commitment to transparent communication, unparalleled honesty, and exceptional service speaks volumes about their dedication to their customers. They have undoubtedly earned my trust and highest recommendation for anyone seeking an auto shop that genuinely puts their customers first.In our area, and most anywhere, finding an honest and transparent auto repair shop is tough and then to find one that also specializes in the unique nature of Jeeps, makes it even more of a challenge. Craig's Auto Care shines as a beacon of reliability and excellence. If you're in need of top-notch vehicle repairs coupled with unmatched integrity, look no further than Craig's Auto Care. They have certainly gained a loyal customer in me
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July 2023 by Brandon Holloway
Best place around, they’ve helped me with any and all issues with my vehicles that I’ve run into. Great customer services. 10/10
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June 2023 by Micah
I brought my 2018 Z71 in last week, Jason and his team did an amazing job. My truck runs like new. Their communication during the process was 2nd to none. I'm a fan and will continue to bring my vehicles here! GREAT JOB, thank you so much!!!
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June 2023 by Tommy L
We've brought several cars here over the years. Finding a trustworthy mechanic is GOLD. They are very friendly, reasonable on costs, but most importantly, you will feel comfortable on their recommendations.Services: Auto battery replacement
