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September 2023 by Ilsia Valla
It’s obvious the problem here is the staff, I was met with nothing but errors and mistakes on all their part(from reception to nurses) that was far beyond a basic inconvenience for me. It’s such a shame because the doctor was great and a really sweet person! After I was Mis-booked and charged for the wrong process on a day I had to take off of work I did not return.
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June 2023 by Brooke Passmore (Haara)
Will delete review if they ever get back to me. But either someone gave them the wrong email or they made a typo. I can now access the private medical information of some stranger if I wanted to. So if typo, you might not want to trust these people.
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May 2023 by Edward Ross
Dr G and Dr Mary have been taking great care of me for 3 years and they are the BEST ! I would recommend them without reserve !
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April 2023 by Alma Linares Franco
Dr. Gutsman is amazing. If you can be seen by her everything will go great. If you are seen by Ginger run.... she is the most inappropriate, rude medical assistant i have ever encountered. Sad to say I will need to take my family somewhere else for care.
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April 2023 by Rodney Lansdell
My family and I have been going to Dr Caring for the last 10+ years. It is hard to find a healthcare professional that you are comfortable trusting with your life. Ginger is my favorite nurse of all time, she is always smiling and listens. She cares about me as a person, not a number. It does not get any better than that !!!!!!!!
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April 2023 by Eve Morris
The staff listened to my concerns and ran the tests I requested. They are interested in getting to the bottom of my health concerns. I give a special thanks to nurse Anthony for making sure I was comfortable throughout my visit. I also commend him on his accuracy on answering every question I had. I will continue to give recommendations to anyone who needs one.
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April 2023 by Alma Menjivar
Dr. Gutsman is amazing. If you can be seen by her everything will go great. If you are seen by Ginger run.... she is the most inappropriate, rude medical assistant i have ever encountered. Sad to say I will need to take my family somewhere else for care.
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March 2023 by Eve D.
The staff listened to my concerns and ran the tests I requested. They are interested in getting to the bottom of my health concerns. I give a special thanks to nurse Anthony for making sure I was comfortable throughout my visit. I also commend him on his accuracy on answering every question I had. I will continue to give recommendations to anyone who need one.
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February 2023 by Shonda King
This one lady that is at the front desk is always very rude. I waited over an hour to see the doctor over the weekend and she tells me that she can't confirm my insurance. This only happens with this one lady and she was turning other people away as well because they only had 1 doctor in the office.
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January 2023 by Son Nguyen (Son Nguyen)
I was invited for an interview at 11 AM. At 11 AM, I told the receptionist I was here for an 11 AM interview with Jesse. She stared blankly at me before promptly returning to typing on her computer. I proceeded to stand there for another two to three minutes with no acknowledgement, so I went to sit down. Maybe she had messaged him that I was here.I proceeded to wait another 30 minutes. At 11:30 AM, I asked the receptionist if Jesse was available for the scheduled 11 AM interview. She said she would check. When she returned, she said he was not here. I asked when he would be back. She said she didn't know and that I should call him. I informed her I was called from a clinic phone, so I didn't have a personal phone number. She told me that I could wait there or maybe come back in an hour.I left and never received a phone call or message from the office. It was particularly infuriating to be canceled on because I informed Jesse via phone call the day before that I lived 1.5 hours away from the clinic. I was disappointed at how inconsiderate management was of my time. If this is how they treat potential employees, I don't even want to imagine how they handle their patients.
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October 2022 by Matthew
I went here when I had visible oral symptoms of a fungal infection that was also in my intestines. I was given Fluconazole and Cipro. A couple months after I had taken the medication my symptoms returned more severely. I went back to see them, when I was able to, after my symptoms had progressed severely (heart dysfunction and brain infection). The doctor refused to give me a stronger antifungal when I explained that I had read Fluconazole was ineffective against aspergillosis. I was experiencing the development of tumors which means I may have the aspergillus species that causes cancer mutations. She offered me Fluconazole again and I tried it with no success two more times.My complaint is that I may develop brain, heart, spleen, optic nerve, or thyroid cancer because she refused to give me a stronger antifungal when I needed it. The delay allowed my infection to progress deeper into my organs where it is releasing aflatoxin. I couldn't immediately afford to seek alternative medical care. I view this as a criminal refusal because of the dangers of the progression of fungal infections.
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September 2022 by Liz Weaver
I've been a patient at this place for 6 years. Amanda and Dr Gutsman are absolutely incredible. To bad Amanda has left the practice which I completely understand as the front office has been a TRAINWRECK for all 6 years. Amy tried her best but even she got tired of the mess. Run, don't walk from this place. I have never encountered such a horrific front desk staff, EVER.
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August 2022 by Lynne Weber
The doctor and PA's are great. The staff is not. Also, took 3 times calling. The first two kept disconnecting. This has happened several times before. It also took two weeks and several phone calls to get a referral. Each time i called they had no record of it.I called today to get another referral as the last one told me to ask her for it, but am told i have to make an appointment for this. I hate to leave her, but this is getting to be one big headache.
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June 2022 by M S.
I have called twice to schedule an appointment. Yesterday the girl answered and then started talking to another employee explaining how the doctor was an hour behind. I hung up. Because I am very interested in seeing this doctor,I called again today and they answered with "hold please". This doctor might be great but it sounds like I am not the only one scared away by her front office staff.
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June 2022 by Alex Tesfaye
Don’t depend on this place. I made an online appointment for a COVID test for travel on Memorial Day weekend. Everything was good until they called me and told me that they are closed for the holiday. The problem with that is, they called me two days after I booked the appointment and a day before my trip . They don’t Update their website. Very disappointed. If I had a choice to give less than one star, I would give them -5 stars . Very backward.
