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March 2024 by Doryce Smith
Nice and professional staff
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December 2023 by Lorena Amaya
Got more than $24 pairs for all my Mexican family for less than $900
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December 2023 by Patrick Thomas
The shoes were on sale and it was a real sale. Some of the nicest shoes were u Der $25. Also the customer service was great. Really enjoyed my time here in this store.
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December 2023 by Alanah Singleton
I had the best experience this past weekend? All my questions were answered everyone was so kind and diligent and Ms. KJ was the best part of it, she made sure I got exactly what I needed. She maintained the utmost friendly environment ,and not to mention the store looks spotless.Thank you so much I will be back!!!!
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December 2023 by Vegeta Ultra Ego
People that work there are extremely unfriendly. Especially the Manager. The manager of the store name is KJ and she is so rude not towards customers but employees as well. I remember 4 years ago when I was shopping at the Finish Line in Stonebriar, she was working there and never changed since then. Finish Line hire ups how is she still employed after all this time? She should get fired and work for Popeyes or something.
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August 2023 by Anu Gunde
I came in knowing exactly what I wanted in the exact size which was in stock here. As most shoe stores work, you ask an employee for your size, and they’ll bring it. An employee went to the back after confirming they have it. There was another customer next to me that asked for another one too. After waiting about 20 minutes, I wondered if they perhaps forgot...? When she came out, I was about to ask if she couldn't find mine/what's up, but she made eye contact and retreated to the register. I tried a 2nd time with a different employee playing on his phone. He went to the back for another 10 minutes and came out with a shoe for someone else (and the wrong shoe they asked for too). He became unreachable after that. I wasted over 30 minutes waiting for nothing despite the fact the exact shoe and size I needed was here. It was also a Monday and not crowded. Have never experienced this before and won’t be coming back.
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June 2023 by Caitlin Coughlin
Didn't seem to have any shoes in the sizes we needed. The customer service was nonexistent.Edit in response to business's reply:I was shocked at how indifferent your employee was. He offered NO help. I will not be ordering online, because HE was the face of your company for me, and it was a terrible interaction.Instead, we walked across the street to Under Armor, had fabulous customer service (an employee even searched for a missing match to a display shoe for my daughter). 5 stars, highly recommend UA as an alternative. ?♀️
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May 2023 by Carmen Perez
Upper management should look into Donovan regarding his customer service tone and the way he handles mishaps on his and team end.
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December 2022 by Royal Highnuss
Employee named Donovan, the type of dude that would steal your roaches out the ashtray and try to steal your girl, tried to return the shoes for less than I paid. I was following the in store return process and that backwards thinking breech baby was unable or wouldn’t help.
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October 2022 by Brianna Hicks
Incompetent, rude, and severely emotionally unintelligent black workers.
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August 2022 by Patricia Drinkwater
Went shopping with the grandkids for school shoes. Store not too busy. They got their shoes
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July 2022 by Pratap Bhimireddy
Worst people working in the store they literally asked my kids to cleanup and re arrange the stuff we are trying
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May 2022 by Aya & Ami A
Sore is clean but i didn't feel the outlet sale in the store, expensive
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April 2022 by Chelsee Adrianna
The manager and associate working today were just amazing! They helped me find the perfect size sandals for my son and we very very friendly
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February 2022 by Rebecca Davis
Everything I liked was in the kids section unfortunately, didn't like none of the women's and staff was very accommodating or friendly, just stood around counter talking...
