Five Below offers great customer service. The manager and team help customers, even finding lost phones and giving amazing follow‑up. The store is full of Sanrio and cute items, very cheap and nice inside, though a little messy. During last‑minute holiday shopping crowds, employees greet customers, restock shelves, and bring items from overflow inventory shelving so customers have easy access to choose purchases. The store now offers same‑day delivery and $5.55 ear piercings. Most items are $5 or below; there are also games, electronics, and tee shirts, giving a great variety.