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April 2023 by Trang Nguyen
The system is so cheap that is not working whenever go there but everything still goes up. Never again
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January 2023 by Money Honey
Love the store but not the clothes. So outdated and cheap looking and the ones that are presentable are too expensive. They need lil carts too vs you having to hold stuff in your hand while holding your purse or a kid? Someone DIDN'T think this through. IJS. (The one in Allen has a courteous staff & the store is clean??Dec 2022)
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January 2022 by Christine Campbell
I used to shop here, now my girls love it. Service not too friendly, but on par with others Forever 21s.
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December 2021 by Cynthia Peck
I checked the store hours online and it says Sunday opens at 11AM. I waited outside until 11:05 and they told me they changed their store hours and don't open until 12pm. The HECK??? The store doesn't have hours posted and it's wrong on Google?? Waste of my time.
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November 2021 by emila
nobody was there to open the store well over the opening time
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October 2021 by Rashmi B
The store was not organized properly, didn’t have much collections
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September 2021 by Chris Simmons
Basically a store for skinny woman
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June 2021 by Tatjana Loor
Arrived at 7:50PM to make an exchange and the doors were locked. A girl was standing at the other door and let me in after I explained to her that I needed an exchange… she was on her phone the entire time and was rude. If you guys are going to stop letting people in before 8PM you need to state that.
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June 2021 by Brenda Vertz
terrible customer service
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June 2021 by Zach Vertz
Arrived at 7:44 when they close at 8 and they said they were closed with no reason.
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June 2021 by Katherine Alexander
VERY disappointed with this location. forever 21 is a store most bigger girls love to shop at because they have modern styles that allow us to keep up with the trends. super disappointing for the store to advertise plus sizes but not too carry any.
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May 2021 by Evelyne M.
the store is not correctly located in the Maps App. It kept taking me to the back of some store on the OPPOSITE side of the mall from where Forever 21is.
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January 2021 by Thao Nguyen
This is the second time. Customer service is terrible. An employee had no smile. She was rude and mean. No reason to come back.
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December 2020 by Jennifer Motorozesku
Great prices and huge selection.
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December 2020 by Laura Brewer
I've been into countless Forever21 stores and this was the worst. Unfriendly employees and a very limited selection. The items that are in the store are limited in size selection.