-
October 2024 by Numan O
$27.06 for a battery change is pricey.
-
October 2024 by Sansam
Watches and bags are great.
-
October 2024 by Alan Emmanuel Guadalupe
I love the small wallet for the credit card its super price...
-
October 2024 by Katy Marie
Store was clean and nice but the male employee we asked for help did not want to help adjust my new watch ended up going to a different store
-
October 2024 by Vijay M
Customer service was very good
Watch collections were not that good
Bag collections were good
-
October 2024 by Mimi
Bought a bracelet here because it was super cute. It was checked in store, but when I opened the box an hour after buying it, it was broken. I went back to the store and the worker who helped me didn’t even question why it was broken… he just gave me a new box without doing an exchange. I thought I was super weird. Two weeks after wearing this bracelet, it broke in the same exact spot. The quality is not up to par. I threw the receipt away because why would it break a second time… can’t even return or exchange it because I don’t have the receipt. Save yourself money and time, don’t buy jewelry here.
-
October 2024 by Jacob Bova
Closed before time posted online and with google maps
-
September 2024 by subramanian puvanendran
Nice collection and best price for gifts
-
August 2024 by Tyrus Stephens
Great service
-
August 2024 by praveenn chary
Worst store I have been too… The store manager Justin and the representative are canceling online orders and making customers to buy in store which is high compare to online price. I wasted my drive for an hour to visit the store. They are rude in responding to customers.
-
June 2024 by Dilip T
We recently visited this store and had a disappointing experience. While trying out three pairs of sunglasses, we ended up purchasing two of them. Surprisingly, the staff asked that we put the sunglasses back in their cases and tidy up the area. Typically, it’s the staff’s responsibility to handle such tasks, allowing customers to focus on their shopping. Despite having three staff members present, they asked us to do this. All the best to this store and staff.
-
June 2024 by Gerardo Polanco
Always very attentive
-
April 2024 by Aman Choudhary
Not too much varieties to choose from.
-
April 2024 by Lily Bloodworth
I bought a backpack from this store for my friend,but she did not like it, so I had to take it back. As soon as I told the salesmen I had to return the bag, one of the salesman (Kenny , I was not sure I am spelling his name right,he refused to tell me how to spell and he did not wear a name badge) questioned me in a condescending tone - “you ended up returning it after all the time you spent the other day?” I tried to explain that the bag was for my friend…, he then ordered me to hurry to finish the return and “get out my store “ I was very hurt and insulted by his horrible attitude towards to me.The other salesman Michael was very kind and friendly to me.I will not buy anything from Fossil at Allen outlet anymore.
-
April 2024 by Ezekiel Xavier
I visited the Fossil store recently and had a disappointing experience with the blonde employee handling engraving , Unfortunately, her attitude was quite rude and arrogant, making the overall customer service unpleasant felt made a mistake giving my money to this brand who cant treat their customers well. I hope the store addresses these issues for a better shopping environment.
