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February 2024 by Guadalupe Gonzalez
It was my first time going to baby gap in Allen tx when it was time to check out I told the younger looking employee that I was going to use my old navy card she said okay and then tells me that my loyalty memebership isn’t showing up so she tells me that she can search me to make sure if I have another account it will link them together she tells me to enter my information as I get to the questions it asked for my SS# I told her I don’t want to apply for a credit card because I already have one and she goes no it’s not going to do that it’s just going to check if you have another account so I proceed and right away they RUN MY CREDIT . And then the other 2 lady’s there pretend to call gap customer support then hang up and say call and explain the situation so they can fix your account I was so confused with what was going on THEY GIVE ME A 15% discount because they knew what they did THEY SET ME UP! As I leave they are congratulating the employee on signing me up for a credit card I am very disappointed. Please don’t let these lady’s bamboozle yall!! Cause that’s exactly how I felt dumb and confused!!I’ve reached out to gap
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January 2024 by Jerry Del Pozo
My daughter loved this store and it has very good prices, the employees are very friendly!!
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June 2023 by Rahaf Debes
This one star review is for the employees that were working on June/ 22 /2023 around 6:00I grabbed what I need in less that 20 Mn the store was almost empty.I approached the checkout and I said 8 of those items are gifts can I have them packed separat.She replied: I have to ask my manager because it’s only 2 bag and per transaction!Then I replied I don’t mind making different transactions if that is Gap’s Policy. They are for 8 different people.The manager refused to do so saying those are expensive bags!!! Go get a gift bag !I told her what is the difference if I am welling to do 8 different transactions as if it’s 8 different people.The manager did give me the bags, after an argument. Which wasn’t needed I my opinion.And there was this employee who is older in age started talking to me with an attitude!in my mind like who talked to you! Mind your own business! She was super rude! Education in customer service is needed in this store!!!And then that same employee come and talked to the person who is checking me out did you do 8 different transactions!!the cashier replied I am not going to waist my time,All this in front of the customers!Gap is a big company I am sure they can do better than this!
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March 2023 by Isaiah Thomas
If I could give 0 stars I would the store manager Courtney doesn’t belong in management. I drove over an hour to this location and spent well over $300 but the service and overall demeanor of the employees makes me want to return everything. To be watched and treated as an their isn’t acceptable at all. I would personally like to speak with the area manager to discuss this manner. It’s not many Gap locations and for me to take time off to visit and feel unwanted or unwelcome doesn’t sit well with me. I also will be filing a formal complaint with corporate. Do better staff customer service should be top tier being that finding store’s isn’t convenient.
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February 2023 by Isaiah T.
If I could give 0 stars I would the store manager Courtney doesn't belong in management. I drove over an hour to this location and spent well over $300 but the service and overall demeanor of the employees makes me want to return everything. To be watched and treated as an their isn't acceptable at all. I would personally like to speak with the area manager to discuss this manner. It's not many Gap locations and for me to take time off to visit and feel unwanted or unwelcome doesn't sit well with me. I also will be filing a formal complaint with corporate. Do better staff customer service should be top tier being that finding store's isn't convenient. I almost want to confirm she's has a stereotype against her own race as I've thought about it I was in actual Gap a few doors down before visiting her store. She had come inside and watched me and my family as well prior to my visit to her store. She'd been watching us going into the establishment before we spent well earned money. It's a variety of stores around I HATE we decided to spend money with GAP
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December 2022 by Raghunandan
Loved the collection for kids
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August 2022 by Peter Nguyen
Always good deals to be had here for shopping. Enjoyable and mostly clean and organized store.
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August 2022 by p wilson
Great sale. Nice selection
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October 2021 by Rashmi B
It has good offers on kids clothing
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July 2021 by Kena McDonald
Great shopping experience
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December 2020 by neha parmar
Nice collection of outfits
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October 2020 by Cynt W.
I enjoy going to Gap as there is usually something on sale. The clearance rack has many great buys. I can easily mix and match outfits at great prices. I can also find casual wear and dress wear there. So it's one stop shopping.
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March 2020 by Muhammad Anwar
Nice place for shopping
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February 2020 by Ashley Wallace
There wasn’t much selection
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January 2020 by Nina De La Rosa
Very clean atmosphere, excellent customer service, very trendy styles for those in the fashion trend, this store is for you
