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January 2024 by Telma Hernandez
Just Tires did an amazing job with my Jeep custom tires and rims installation. The team was professional, efficient, and exceeded my expectations. I highly recommend them!
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January 2024 by David Lemus
I usually get my tires from DT for many years. They installed four new tires and alignment on my Daughter's E350 today. My experience with this location was outstanding, this team keeps you inform of the work in progress and truly transparent with pricing. This will be my new tire store...
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December 2023 by Chol Kang
( Review by Alice Kang customer ) I'm so relieved to find out "Just Tires" is also a full auto repair shop and doesn't only fix tires because I just got my car fixed properly as necessary thanks to this shop! I didn't realize my car engine was leaking oil and had so many problems till it was thoroughly inspected after my tires maintenance. The manager and whole staff is so kind, knowledgeable, professional, friendly and courteous with excellent service and prices. I will be coming here from now on for ALL my car needs and will definitely share with friends and family. It's hard to find a good trustworthy auto repair shop, but this place makes it easy. Great experience overall - Highly recommend!
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November 2023 by Jason G.
I went in for an oil change at 930am. I was told they had technicians available and it shouldn't take that long. The process took over an hour. When I paid I was charged about $10.00 over what I was told. It was explained at the time of payment this is because my vehicle required more oil than smaller vehicles. I paid and was on my way. That was fine, I paid them. I went and purchased the cabin and engine air filters to replace them. They showed me they were dirty, but I wanted to save the money and replace them myself. I'm glad I did. The cabin filter is behind the glovebox, which they didn't replace properly and wasn't hanging correctly. Next I went to repair the air filter, and noticed hoses not reattached from when they took it out to show me. I replaced the filter, and reattached the hoses properly. This is easy work, that's why I'm so disappointed in the work.
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November 2023 by Lola Sanchez
Robin was awesome. I wasn't sure what was wrong with my tires when I came in and they were incredibly helpful. Turns out I had a nail in my rear passenger tire in a place that couldn't be patched. Robin helped me pick a tire that was closest to the ones I bought back in May and they replaced it within an hour. The tire was great but the 5 stars is for Robin's diligence and customer service. While I was in the waiting room I saw them treat every customer with respect and efficiency, they really seemed to hold the place together. I will be coming back! (As long as Robin is still there)
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November 2023 by Michelle Pietrowski
These guys, especially the manager John, are awesome. I had destroyed 2 tires and needed a tow. So thankful that this place was only about a mile from my accident. They are friendly, honest, very fair pricing (total damage cost about half of what we expected), and got all the work done in a day. We will be back!
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November 2023 by Andrew weidig
Some of the nicest and most professional people I have met. Zack(h) and Robin were not only extremely helpful, but honest, quick, courteous, and experienced. Highly recommend and I will be back when needed. I came in for a rotation and found out was not necessary and checked and topped all my fluids and air. Inside is also extremely clean and tidy and was a relaxing wait. Thank-y’all both for y’all’s help!
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October 2023 by Hugh J.
Austin and Daniel deserve to be employees of the year! I had an on the road emergency and called the closest shop, turns out I lucked out being close to this one! Austin was able to squeeze me in right before they closed and Daniel got my truck running perfectly and went above and beyond to make sure everything was good. 10/10, go here if you need work on your vehicle!
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October 2023 by Teaghan Kuykendall
Zach at the front desk was a total blessing. He helped make sure I got 2 new tires for a great price, was super professional and understanding. Made the whole (usually stressful) experience such a breeze for me and I am super grateful!Will be coming here as long as he is around!
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October 2023 by Art Liwu
Just left here. We had a screw in our tire we discovered shortly after it happened. Called this place to see if they would repair they said yeah as long as the tread is OK otherwise they have to replace the tire. That sounded reasonable so we went there and they told us they don't repair tires over 6 years old and the tire needs to be replaced. I'm assuming any reply will talk about safety or what not, but we don't drive much and garage our car, which we were not asked and did not sem to be a factor. If he mentioned this during the call we probably wouldn't have wasted our time coming here and it felt more like a way for them to upsell us on something we didn't need as if that was such a large concern he could have checked with me first i.e. are tread and tire life OK rather than have me come there with a screw in the tire and suggest I go somewhere else. Luckily I called a few places so I had a backup which we used (they cited 7 years so they took us), but the whole thing felt like I was being taken advantage of. I put it at 3 stars because I'm not 100 percent sure it was the case but still am annoyed at the way they do business.
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September 2023 by Robert Clark
I took my car in exactly 2 months ago to have an alignment done. I was told at the time by the store manager, Dami, that one of my tie rods needed to be replaced. They got the alignment close, but still out of spec, and it would need to be redone after replacing the part. I was told they could order the part and then finish alignment free of charge once the repairs were complete. Every one of the multiple times I have called them to follow up since then, I'm told it hasn't been ordered yet, but they can go ahead and order it now. The last time I called, I explicitly asked them to order the tie rod and gave them a day I was free to come in along with a phone number to follow up with. There has been absolutely no attempt to follow up now after 2 weeks. So now I'm driving around on an unfinished alignment I payed full price for, and I'm going to have to pay to get it redone once I find a shop competent enough to actually order a part. Will not be ever be returning here and would advise others to stay away as well.
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September 2023 by Robert C.
I took my car in exactly 2 months ago to have an alignment done. I was told at the time by the store manager, Dami, that one of my tie rods needed to be replaced. They got the alignment close, but still out of spec, and it would need to be redone after replacing the part. I was told they could order the part and then finish alignment free of charge once the repairs were complete. Every one of the multiple times I have called them to follow up since then, I'm told it hasn't been ordered yet, but they can go ahead and order it now. The last time I called, I explicitly asked them to order the tie rod and gave them a day I was free to come in along with a phone number to follow up with. There has been absolutely no attempt to follow up now after 2 weeks. So now I'm driving around on an unfinished alignment I payed full price for, and I'm going to have to pay to get it redone once I find a shop competent enough to actually order a part. Will not be ever be returning here and would advise others to stay away as well.
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September 2023 by daniel chang
Great experience with this shop. I had state inspection. Walked in and get it done in 30 minutes total. Customer service is excellent, and they explain what needs to be done and do it right. Will be back for other services for sure.
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September 2023 by JJ E.
I had a tire rotation at the dealership (do not judge, needed a recall done) and when I got on freeway my truck was vibrating violently. I figured one of my tires was out of balance that was on the back and now front. The next day I called these guys, they gave me an approximate price over the phone and said they could get me in immediately. I got there, they pulled my truck in within 10 minutes and was done within 20 minutes. The person I spoke to on the phone was extremely polite and same in person. The mechanic came in to talk to me and was also polite. They also did not try to upsell, I asked if I should do all 4 and he said not necessary. Unlike the dealership which tried to get me to do an alignment because my tires which have like 2k on them were "showing uneven wear". I'll be sending my wife here for oil changes.
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August 2023 by Chris Wiese
The team at Just Tires in Allen did a great service for me to seat the tire on my garden tractor rim when I could not get the bead to seat after installing a new tire.Fast and friendly service, and at no charge!!!I am definitely coming back to these guys next time I need tire service on my cars!!