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October 2023 by Alicia B.
I had a great experience with Jackie at Granite and Tile Outlet in Corsicana. Her crews came to Azle and they did our granite and tile and carpet and they were great. We didn't have any problems. They did a great job and cleaned up after themselves too. I enjoyed visiting with Jackie and she made it a fun experience. Give them a try. I think you will be glad you did.
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January 2023 by Kenneth Myers
Granite & Tile Outlet IIUnfortunately, we had an unexpected water leak that affected both our bathrooms (share wall between master and guest baths). We hired a general contractor who decided that 40% through the first bathroom they would just walk off the job because we made them fix their mistakes (go figure). In an emergency we came to Robert Hinton at Granite & Tile Outlet II.Robert came in and evaluated the situation. We were able to find a subcontractor to help finish the cabinets and Robert helped with the countertop in the guest bath. We were eventually able to finish the guest bath and Robert and crew did a lot of the work in the Master bath. Robert’s crews demoed our bathroom, transformed the old tub/shower into a walk-in shower, did all the new floor tiles and the vanity countertops. Even the shower doors turned out great. We worked great with other subcontractors we found for paint, electrical, and cabinets. We could not have done it without him. Not to mention, but he did all the work within our budget too!Thank you Granite & Tile Outlet II and Robert.
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January 2023 by K M.
Granite & Tile Outlet IIUnfortunately, we had an unexpected water leak that affected both our bathrooms (share wall between master and guest baths). We hired a general contractor who decided that 40% through the first bathroom they would just walk off the job because we made them fix their mistakes (go figure). In an emergency we came to Robert Hinton at Granite & Tile Outlet II. Robert came in and evaluated the situation. We were able to find a subcontractor to help finish the cabinets and Robert helped with the countertop in the guest bath. We were eventually able to finish the guest bath and Robert and crew did a lot of the work in the Master bath. Robert's crews demoed our bathroom, transformed the old tub/shower into a walk-in shower, did all the new floor tiles and the vanity countertops. Even the shower doors turned out great. We worked great with other subcontractors we found for paint, electrical, and cabinets. We could not have done it without him. Not to mention, but he did all the work within our budget too!Thank you Granite & Tile Outlet II and Robert.
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December 2022 by Rhonda Forster
We are very happy with all the work Granite and Tile Outlet II did for our remodel. They installed wood flooring, kitchen countertops, and completely renovated our bathrooms, removing the old tubs and showers and replacing the floors. Robert is so positive when you discuss the options that it really helps with the remodel stress. The crews were very professional and knowledgeable and the materials and work look great. It looks like I have a new house now! I highly recommend Granite & Tile Outlet II.
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December 2022 by Adam Erlichman
Brand new counter tops installed & of the 4 pieces in our kitchen, they don’t look anything alike. They look worn & jaded like they’ve seen years of use.I had to call 5 times over 2 months to get someone out to take a look & try to fix it. They promised they’d send someone out & then crickets & no one showed or contacted us. Once they came and did a few things, it did nothing to improve it. They said their manager would get back with me, never did.This company has tons of bad reviews on Yelp. Wish I would have looked their first before working with this company.Feels like this company just hopes you forget there’s a problem & that you’ll settle for sub-par quality after spending a lot of money with them.
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August 2022 by Laurey W
We were extremely happy with the work Granite and Tile Outlet II did for us. We bought our home in 2004 and our hardwood floors needed a major overhaul. The team that came was professional, courteous and did an outstanding job! I will be referring this company to family and friends! GREAT JOB!!! - **********************************
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June 2022 by Wanda C.
I found several favorable things about Granite and Tile Outlet II. The installers did a great job installing my Quart countertops, they also managed to remove the old granite without harming our backsplash that I really wanted to keep and not have to redo. I love the look of the quartz we selected. My complaint is the kitchen sink that was highly recommended to us. Per their recommendation we went with a single bowl sink, big mistake! The problem is it is a huge sink and takes forever to fill up even half way to do dishes, big waste on water! Also if you are doing the dishes and need to say pour out remaining food or liquid to wash another dish, you have to either pour a dirty liquid into the clean dish water or take it and pour it into the toilet. This might work if you have a big family and use the dishwasher a lot but not for a family of 2, too wasteful! We contacted them and explained our disappointment, at first they seemed willing to come up with a solution. But now it seems they were not able to find a sink with the exact measurements as the one we are unhappy with to be able to replace it. So we are stuck with a sink that is wasteful. My suggestion to this company is to talk to your customers and see how they will be using a product before making any recommendations, especially if they had already mentioned their hesitation in a one basin sink! Always go with your gut!
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December 2021 by Scott Stafford
Great service and work!! Robert really knows his stuff!
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December 2021 by Kyle Baker
Super happy with our experience! They helped up pick great looking floor tile, quartz countertops and backsplash tile and had a great contact to install and paint new cabinet doors. Every member of the team was very professional and courteous. I highly recommend using Granite &Tile Outlet in Allen for your next renovation!
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December 2021 by D L
Highly recommend! Robert was extremely patient and helpful. They have tons of samples in store for counters, backsplash, and flooring. They replaced our dark black granite with a gorgeous Ceasarstone quartz.. added a big tub sink too. So happy with the results.
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December 2021 by diane takats
Recently we had approximately 1700 sf LVT flooring installed in our home. The floor is beautiful, commercial grade. The price was right. The quality of the flooring was great, and the installation was excellent. Robert, James and their employees are great to work with. They are very knowledgeable about their products and helpful about keeping us within our budget.This is the sixth job that has been completed at my home and we are very pleased. In the past, Granite and Tile Outlet II has remodeled our kitchen, bathrooms, and placed wood flooring and carpet in our home.Granite and Tile Outlet II have completed jobs for several of my co-workers and friends.I highly recommend Granite and Tile Outlet II.Thanks Rob and James for all you do over the last 10 years.
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December 2021 by Cat Mobile
What a great company and just stellar people to work with ... we had new new kitchen counters and new flooring installed and I couldn’t believe how easy James and Jackie made the whole process ... I explained our lifestyle and needs / wants from whatever we were going to get and James and Jackie showed us the way! ?Jackie has excellent taste and helped me pick a new counter and it is exactly what I had in mind ...James was extremely patient answering 8,787 questions (the guy is an encyclopedia of knowledge) ...Their installers are absolutely top notch - they did a phenomenal job and I couldn’t be more pleased ... they worked long and hard and were respectful of our home - they were very neat cleaning up as they went ... and they finished the job on time ...I always hear people cracking wise about contractors never finishing the job on time or being difficult, etc - this has absolutely NOT been my experience at Granite & Tile Outlet II ... I highly recommend them!
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December 2020 by Nature School Of Fairview
Absolutely exemplary customer service. Got 4000+sqft of luxury plank flooring for 40c cheaper per sqft than any where local. Robert followed through to the end, even when there were problems with the shipping company, he organised it all. Will definitely be using this company again for all our flooring needs.
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December 2020 by Kristen Woods
Robert at the Allen store was absolutely amazing. Pricing was the best by far and the samples that were available in store to look at, were above and beyond . We will never go any place else. Thanks again Robert!
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December 2020 by Vitalie Stirbu
Excellent customer service and great work was done.