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January 2024 by Larry Reeg
I like the experience banking at Happy State Bank. They make me feel appreciated. I like that they share my Texas attitudes about privacy and security.
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December 2023 by Shannon Callaway
We love Happy State Bank and all employees! Shirley, the manager always goes above and beyond to take care of us! Highly reccomend!
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December 2023 by Wayne Williams
I love this place. Especially TaKaria, Tyler, Kolton, and Shirley. They always have a smile on their face. They are always friendly. I will never leave this bank.
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November 2023 by Amy K.
If you have an account at Happy State Bank, I would go first thing when the bank opens and pull out your money and close your account! This bank and the people in leadership are so deceptive. They had a data breach July 2022 and waited 8 months to notify affected clients their sensitive information had been exposed. That's scary and a dereliction of duty! The negligence of this bank has caused great harm to my small business and my family. The corruption runs deep. I know I am not alone. The dishonesty and potentially criminal activity by this bank need to be exposed. If you would like to share your story of corruption or negligence by Happy State Bank or Centennial email:
[email protected] and expose what is going on. This lender completely mishandled my PPP loan causing a burden far beyond what any small business should have to experience in this program. They do not care about small businesses, and they bully anyone who calls out the corruption and uses lawyers to intimate because they know small businesses are the weaker party. Your small business will never be a priority at this bank, unless of course you are 4G Metals and had a PPP sweetheart deal with Chris Castle. The SBA really should investigate the shady dealings with this company and Happy State Bank. I know there are a lot of people hurt from this bank and your voice has been silenced like mine. Nothing will change until our stories of how corrupt these people are become public. The first step is to close your account and get out, the second is to email me with your experience and we can work together to expose what is going on and the harm they are causing to mom-and-pop small businesses that are still hurting from the COVID closures.
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October 2023 by Amy Westbrook
Tyler was wonderful! So helpful and professional and followed through until our request was completed. Very impressed!!
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September 2023 by Trenie Stanley
Tyler was great. I travel for work and came into the bank on my lunch break. He answered all of my questions and was very professional. I was able to get everything done and make it back to work on time.Oh he has nice hair too!
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September 2023 by Elizabeth Cramer
I’ve never met a rude soul at Happy State but I Loved working with Tyler!! Very helpful and kind. Thank you for everything!
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July 2023 by Journey Olivo
I love this location! Tyler and Takaria are very sweet and give awesome service!!! Would recommend!!!!
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July 2023 by Ana Gabriela Machado
Great customer Service! Tyler was very helpful and welcoming!
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June 2023 by Judy Nordseth
Tyler was very helpful when I needed to send a wire. I've always enjoyed this bank since they first came to the Dallas area.
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May 2023 by Michael McCoy
Closed one account and opened another. Takaria Darrisaw was fantastic and extremely patient. Thx for the great service!
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May 2023 by Shahdan Calcuttawalla
Absolutely fabulous bank. We have been banking with Shirley , Chris and their team since 2018. The attention and service given to us as Small Business Owners has been key to our success.
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May 2023 by Blair Fenwick
Called this branch because the 800 number wasn't working at the time just to inquire on the processing times of check deposits through the mobile app. I spoke with someone who didn't give me much of an answer other than "she doesnt see it at all yet".I tried to inquire just on if she knew an average so I can get a general idea as I planned on going car shopping this weekend and was essentially rushed off the phone and hung up on. I'm perfectly okay if you can't give me an average just be honest and tell me instead of avoiding the question. Only 3 stars because I've been banking with them since I was kid and normally don't have issues.Edit: I was reached out to after leaving this review to discuss the issue and I do appreciate that Happy State was willing to discuss the matter with me. Overall they are a good bank, it was just one not so pleasant experience
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March 2023 by Leroy Smallwood
I have been going into the Allen branch for quite awhile. They all are really friendly and always willing to help. I love the personal touch that they give. Im a Happy fan !
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March 2023 by Mary Karyl Ehlert
Great customer service! Everyone that works here is always willing to help!
