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January 2024 by Dr Lisa Barry-Bennett
Great experience here! They truly care about getting you back into your vehicle! We were in a collision we actually had rodent damage (rats chewed through some wiring). Our insurance was going to cover it but the dealership made it clear they don’t like working with insurance so we took our business elsewhere. We’re so glad we did because having it at Caliber made it completely hassle free! They took care of everything! Jeremy, the general manager, was great and kept me posted via text about any updates on my car. It was a really great experience, highly recommend!
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January 2024 by Robert Boone
Great experience here. Car took a couple of weeks to fix hail damage. Communicated expectations the entire time. They sent my car to get detailed inside and out before I picked it up, which was such a kind gesture. Highly recommend.
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December 2023 by Terri Egstad
Great service! My advisor, Charles, was very professional and kept me informed throughout the process. I received text updates letting me know the status of the repair job as well as phone calls. The manager, Jeremy, went above and beyond to make sure everything was done well. I’m very pleased with the work they did on my car. I highly recommend Caliber Collision.
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December 2023 by Tarik Hijazin
The management of this shop, Jeremy M, has excellent operations, and has done a great work on repairing my vehicle. My BMW 740 was repaired here to correct other shop's work, and their techs brought it back to an excellent condition and met all expectations. Recommend this location to anyone looking for exceptional "attention to details" work and repairs.
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December 2023 by Randall Hicken
My truck was broken into while on vacation. They broke the exterior and interior door handle latches which I tried to fix myself. Everything was going smoothly until I had trouble connecting the new doorhandle cable and I quickly realized I was in over my head. After 2 days of driving with bungee cords holding the door closed, I decided I needed the help of a professional. I called numerous places but was told they don’t help in situations like mine. That’s when I drove to Caliber Collision Center near my home in Allen TX. They were so helpful and friendly and had me fixed up in less than an hour. I will never go anywhere else.
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November 2023 by John Volling
Had a small collision on the front side of my SUV Ford Edge. From the start my Service rep, Jay,, was prompt and accurate with all my questions. I was given a date to bringing and got regular updates and progress. They work with my insurance and saved me a large amount of money. Thank you Jay!
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November 2023 by Jorge Lara
Incredible service! From the moment I walked in I felt welcomed and they helped me right away! Guisel in the front was friendly offered me water and was quick to check me in. In less than 5 mins Jay Hudak was able to help me out and start the process for my estimate. While my car was in the shop I received texts messages and phone calls with updates and status of my vehicle. Thank you Jay and the whole Caliber Team
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October 2023 by Mike H
Jay @ Caliber Collision, Prestige Circle, Allen, Texas, was OUTSTANDING to work with. The estimate through the repair and completion was a great experience! Consistent communication, detailing how the repairs were performed. Thank you Jay and the staff in the shop! You guys did a fabulous job! Chip Foose would be proud!!
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October 2023 by David Polk
Excellent work done on the vehicle to repair hail damage. Great customer service, with good communication during the repair process. If needed, I would have no problem using this Caliber location again and I would recommend them if asked.Service: Body & Trim
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October 2023 by Erika Aldrich
Highly recommend!! I spoke with John regarding work that needs to be done on my car, and he was incredibly helpful, making the process clear and easy to understand. They truly take the stress out of car repairs.
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September 2023 by Montrel Gladney
Great overall experience my service advisor Charles was very attentive and professional.. I will forever bring my vehicle to the this location and tell everybody I know the same!!Services: Steering & suspension repair
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September 2023 by Linda M
I have had repairs done 3 times here. 1 was on a car that was less than a week old. OEM parts due to the model being new. Car was like new when it rolled off assembly line!Another time just needed driver side mirror replaced due to vandalism.Most recent was a hit and run on US 75 South. My car is like new now too. I couldn't be happier! I will always choose Caliber Collision for my car repair needs.Services: Painting
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September 2023 by Yogesh Wadhwa
Our car was fixed within a week - few days earlier than we anticipated. John and his team are easy going and friendly. Would highly recommend Caliber collision.
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September 2023 by Raza Mustafa
Just called to check if I can get an estimate of the damage on my front bumper , have full coverage with State Farm , kinda rude lady answered and told me we don’t do estimates you have to sign a contract and we will fix it , let me inform this Body shop if I don’t know how much are you going to bill my insurance I am notInterested doing business with you ..because insurance doesn’t pay out of their pocket eventually I have to pay back in higher premiums gauranteed also when you tell customers we are not taking any jobs till the end of this month (5th of September today ) then you should not answer your phone and waste my time . Take care . Good luck .
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August 2023 by Adrianne Chapman
Caliber Collision on Prestige Cir in Allen, TX, is a true standout! We turned to them for warranty work due to a manufacturer's defect, and once again, they impressed us. Fast, friendly, and professional, their team made the experience hassle-free. With multiple successful encounters for body work on our vehicles, Caliber's exceptional service and quality have won us over. Kudos to Caliber for consistently exceeding expectations!Services: Painting
