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April 2024 by Angry Octopus
Very helpful and friendly staff.
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April 2024 by David M
Staff are always efficient and professional while also being personable. Store itself is very clean and well organized.
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April 2024 by Brandi Hanson
I just wanted to extend a big “thank you” to the girls who work at this store. I was in a car accident today and the girls here came out to check on me. They showed extraordinary kindness in a world that needs to see more. I was fortunate enough to walk away with only minor injuries (the other driver was ok as well) and I am thankful for that, but I thought it worth taking the time to let them know how much their actions truly meant to me during a very traumatic experience. Today, they stood up and took action when it could have been very easy to ignore the situation and do nothing. Ladies: you made a difference in my life today and it may sound silly, or you may not see it that way, but it meant a lot. I appreciate you. AND my pups are really enjoying the bones we bought for them from your store. I really hope you read this, thank you ??
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March 2024 by Blanca P.
Everything here is very well chosen for your dog, most of all, the service is amazing. The staff is kind, knowledgeable and very helpful.
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March 2024 by anil sata
Very friendly and helpful staff. I went to the Allen location and it was my first visit. Good selection prices are reflective of the market. They do have duck feet for reasonable rate and my dog loves them... I would go again.... I get most products online and costco but its a good spot for specialty stuff and better quality that you sometimes get online...
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March 2024 by Gigi Norwood
I went to my local store in McKinney to get a cat cave bed, but they didn't have what I wanted in stock. Canyon, the clerk, took extra pains to search nearby stores and locate the bed at the Allen store. He called ahead, and the staff in Allen found the bed and put it back for me. I drove down there, and they couldn't have been nicer or friendlier! Both stores were beautiful, well-kept and well stocked. The customer service was outstanding, and I loved meeting the Australian Shepherd behind the counter in Allen. A great experience all around!
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March 2024 by Melissa Gardiner
They give great customer service: they're attentive and helpful. I've only gone a few times but they've taken the time to help me pick the right food more than once.
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February 2024 by Cool Hand Lou
We just stopped into this Allen location and were so happy to see Julia is back?! She is such a sweet employee and really took care of us today…she just brightens up our day. ☺️ I wanted to give a shout out to this Hollywood location for making us feel very valued as customers...and an extra shout out to Julia for being so helpful and sweet today!
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February 2024 by Danh Dang
I had a wonderful experience. The young lady working, I believe her name was Jamie. She was very knowledgeable and helpful. I will definitely be back to the store for all my pets needs.
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February 2024 by Maria Salazar
I love Hollywood Feed, we’ve been buying food for our pets from this place for years and not once has an issue until today. I called to place an order for delivery as I was unable to place it online as I was having issues, Jace answered the phone and asked me to go online and place it there after I told him I could not get it done as I was having issues, he replied again and said he could not help, I then asked, “just to make sure you can not help me with taking my order over the phone?” And he said NO, he was busy at the moment and was short staffed, I then drove to the store to buy the food and the store had 3 people working, I called somewhere close to 5pm and went to the store around 6:30, I asked if they were short staffed and the person who helped me said no. This is not the first time he refuses to help.The stars are just for JACE and for his rude ways, the store still has everything we need.
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February 2024 by Abby Paynter
Everyone was so helpful and knowledgeable in regards to answering all my questions and concerns about the appropriate dog food to give my senior pup. I'm upset with myself for not going to Hollywood Feed sooner!! Highly recommend!
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February 2024 by Amy Schwalm Daza
Good customer service
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February 2024 by Marylee Grounds
We were looking to upgrade our GSD's food. They were VERY knowledgeable and helpful. They even showed us around and took us straight to the food instead of just pointing in the direction. He also showed us the self-wash station which we later took our dog to. We'll definitely go back.
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January 2024 by S X
Hollywood Feed is awesome. The store doesn't have the biggest variety of pet products around, but they do have a good selection of high-quality foods and treats. The employees are beyond helpful. They'll help scour the store to find the last bag you're trying to find. They've called other local stores and had an item pulled aside for me to pick up. They've also set aside items in new shipments for me to pick up a few days later.
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December 2023 by LeGINdary Kate
Excellent customer service to ensure we used all our allotted free month food funds. Really appreciate the education about that wonderful program. Highly recommend, especially this location, as everyone is so nice and helpful.
