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November 2023 by SANJEEV SRIVASTAVA
Good shopping
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April 2023 by William Rios
We really like their quality of clothing.
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April 2023 by Ramona Mcgee
AWESOMENESS
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April 2023 by Ryan S
Great service from Bree. Store was clean and well organized. Great sales!
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November 2022 by Ryan Sheets
Great service from Bree. Store was clean and well organized. Great sales!
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August 2022 by Melissa P.
Let me start this review with saying that I worked 4 years at Jcrew in college. Now, that wasn't terribly long ago, but I see how the brand has decreased in popularity and it might be due partly to the lack of genuine customer service. I've visited this store multiple times - yet have NEVER been greeted. No one ever asks if they can help you find anything, start a dressing room or hold any items at the register while you glance around more. All standard in jcrew training from day one (unless this has changed). I'd much rather shop online than set foot in this store and I suggest you do the same.
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June 2022 by Hayley Walton
Great, kind people. They were helpful, the store was clean and organized, and the merchandise was great. No complaints!
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June 2022 by Michael Bashian
Staff was friendly and they helped me get what I needed. They aren't cheap, but the quality appears to be solid.
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October 2021 by The Play Maker
That place should be on a commercial. Beautifully organized!! ?
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September 2021 by Devon Martin
Amazing store. I was instantly welcomed by Avery and he was amazing beginning to end. He was as honest as he was friendly! Avery is what made this store a five star experience.
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July 2021 by Marilyn Cole
Always fun to shop.
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June 2021 by L.a. Mathis
Great customer service. Beautiful, clean store.
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May 2021 by Zeeshan Siddiqui
Some of the male workers are very condescending toward customers. Basic etiquette suggestion: don’t throw clothes while I am standing right in front of you, don’t use negative tone and facial expressions if I am asking you a question or making a return. You are not doing me a favor. Remember, I am a customer and have other options too.
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January 2021 by Joey Pauga
The place was well lit and very chill. There were 2 associates there and they were friendly and customer oriented. We hit the place at the perfect time because everything was 70% off.
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December 2020 by Shelley Magdaleno
Christmas shopping can be a stressful time for many. I had several returns and exchanges so the thought of having to run in and navigate holiday shoppers was the last thing I was looking forward too. Andrew made my exchanges, returns, and new orders a breeze. His attitude was delightful and he provided the best customer service. Andrew offered suggestions on sizes as well as placing an online order for items not available in store. We took advantage of the online suggestion and had him order online for us. Thank you Andrew for a pleasant experience, we will definitely be back! Happy Holidays!! (JCrew Factory Store -Allen, TX)
