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April 2024 by Yazmín Rodríguez
Poor customer service. They didn’t care about me trying to buy something. They didn’t offer me a bag, box or anything after my purchase, I had to ask for it. So disappointed with this location in particular.
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March 2024 by Tracy S
Wonderful Customer Service from Ellen! She went above and beyond to help me. Thank you so much Ellen and James Avery! And, as always...beautiful jewelry and excellent quality!
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January 2024 by Alex Roha
I recently bought a necklace at this location and had a great experience so I sent my fiancé here to get me a charm bracelet. After 15 minutes of the store clerks helping only the people that came in after him, someone spoke up and said “I don’t think that young man has been helped yet” and an employee told him “If you’d like to browse we prefer you do it online.”My fiancé called me and said he felt like Julia Roberts in Pretty Woman. Like yall we have money to spend here but never mind. Regardless of how people look and dress I’d prefer yall to serve us all the same.
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January 2024 by Rick Allford
Great store, if not so crowded!
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December 2023 by Joe J. Diaz
We went in to buy my wife a cross. Ms. Sharma was excellent and very helpful. My wife made a beautiful selection. I also received my veteran discount. Thank you for your helping us.
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December 2023 by Susan Walden
Your associate Jessica was very helpful in your location. She helped me make a choice of a beautiful silver necklace with tiny hearts, told me how to care for it. Jessica has best customer service and I will shop at your store and personally ask for her.
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October 2023 by Genesis Eligio
BEST SERVICE EVER!! Not sure if she was the manager there, but thank you so much for helping me with my charms. ??
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October 2023 by Sabra Bunch
Very helpful and friendly...Patty was very nice and thoughtful, even when I was not having a good day....thank you Patty for your kindness ❤
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September 2023 by Suzanne Bussard
This location can be busy at times , the staff is great and very knowledgeable
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May 2023 by Taylor Ball
The very welcoming environment! As well as how fast they are with the amount of people they had working!
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May 2023 by Destiny Dodson
Tori was an amazing woman to work with!!! She has such amazing energy and is so beautiful!!!! She made me feel so welcomed and helped me with exactly what I was looking for! Will definitely be coming back to visit her?
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February 2023 by Sarah L.
Abby was great! Helped me quickly, for a gift to my friend, doctor who is leaving out of state, picked out the perfect going away gift...Great place in Fairview..ThanksKeep up the good work!!
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January 2023 by Bradford Munk
Great place to shop. Friendly, courteous employees. Great selection of the James Avery collection.
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September 2022 by Valerie Tamburri
Best customer service I’ve ever had!! By far. Made my whole day better and put a smile on my face!!
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July 2022 by Tanya B.
Gorgeous jewelry at great prices. Awesome customer service, they spend a lot of time with you picking out exactly what you want.
