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April 2024 by AJ
I love the service made it very easy for me to fine my suit I’m very satisfied in my opinion.
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March 2024 by Paul Serrato
Ordered a custom suit for my wedding since I have wide set shoulders and a larger chest (though I’ve learned through this experience that their “custom” is really just tailored suits). I was measured incorrectly by Michelle and told that “it looks fine” when the lapel on my jacket pops out and stands about two inches away from my chest when buttoned. Went to another Jos a bank and was told I was measured incorrectly and that this is a frequent occurrence at this particular store, especially with Michelle. The best that could be done is ordering me another jacket after my wedding date. Why would I want another after my wedding date? Also it’s going to be the jacket I am married in here in 5 days and regardless of how badly it was made it now has sentimental value so no I will not be giving it back to have a new one ordered after my wedding. The best solution has ended up being to wear a vest and leaving the jacket unbuttoned even though originally I was wearing suspenders. I paid $1200 and got something that doesn’t fit me and was offered zero money back even though it was your employee in the wrong. Wouldn’t order custom from here for anything important. Sorry gotta go steam my wonky $1200 suit for my wedding, thanks for nothing.
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November 2023 by shadi dissi
Caesar at Joseph A. Bank provided exceptional service for my suit needs. His expertise and attention to detail made for a seamless and enjoyable shopping experience. Highly recommended!
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August 2023 by Harrison Chong
Matthew and Josh were an awesome duo who took great care of me. I shopped here for their affordable specials and stayed because of the service and the suits felt great for the price!We also got them altered here and it was done in a timely fashion and I felt great in these suits!
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August 2023 by Harrison Speegle Chong
Matthew and Josh were an awesome duo who took great care of me. I shopped here for their affordable specials and stayed because of the service and the suits felt great for the price!We also got them altered here and it was done in a timely fashion and I felt great in these suits!
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August 2023 by Eric Williamson
A friend of mine asked me to pick up his suit at Jos A Bank. I've never visited a Jos A Bank before, so I Said sure. I felt it would be a win win situation:)I was pleasantly surprised. I thought it would feel old and be a place for older upper end clientele. It was that, however it had fun comfortable casual attire as well. The customer service was great. They allowed me to look around without and high pressure sales. As a bonus they were having a sale, so I picked up a few summer shorts. I was very happy with my purchase. I recommend Jos A Bank as an over all good experience.
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June 2023 by Miranda VanderPutten
I've never in my life had such good customer service as Michelle provided for us! She was so professional and kind. We made a error on our part with the order and Michelle went above and beyond to get our problem resolved! Thank you Michelle! 10/10
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June 2023 by Paul Burns
Michelle goes above and beyond to take care of her customers! Thank you so much Michelle!
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June 2023 by Madhuri Subbarao
They don’t look at or speak with each customer equally. They looked at me and my husband like we didn’t belong there and spoke to us like they had better things to do. We felt extremely uncomfortable and walked out.
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June 2023 by Robinson Samuel K
Unpleasant customer service, unapproachable, unkind, unfriendly, unhelpful and rude. I should have taken other reviews seriously. They assumed that I’m not a serious buyer.
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May 2023 by Tina T.
On Tuesday, my son bought his first ever suit jacket on his own. Once we got to the next state to a wedding, we discovered there was an uncommon flaw, which is out of the ordinary for Jos. A Banks clothing. Thinking we would be able to solve the problem on her own, we made the attempt, but ended up ruining the sleeve. When I returned today, Friday, Mike and the manager, Cesar were incredibly kind and helpful in replacing the suit jacket. I highly recommend this location!
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May 2023 by Dan W.
Service, service, service. This location is what I had come to expect from Jos A Bank. Shout out to Josh for a great shopping experience.
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May 2023 by John Winant
Sales staff only interested in helping people that look a certain way.Too bad, I would've bought something if I was treated nicely.
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April 2023 by Nicole Henderson
Everyone there was really helpful and my dad's suit looked great for my wedding. They really are very knowledgeable!!!
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April 2023 by Ashley A.
The young white male working here, I believe his name is Mike, was very rude to me and the older gentleman and Russian lady just ignore you. I was picking up items already purchased so maybe they felt this was ok because I am female and it isn't a store that sells women's clothes. My better half, however , has purchased a lot of items from here in the last six months (about 35 items) and initially had a good experience with Ceaser and a lady called Adele. I am sure once I tell him of my experience with Mike he won't be back.
