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January 2024 by Juan Herrera
Kayla Christian was very helpful! Kate spade is lucky to have your great customer service skills. Thank you very much Kayla Christian.
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November 2023 by Karan Patel
I bought some stuff from Huston outlet and the Salesman told me that you can return any where but thay can not find my receipt in there system
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September 2023 by Kate Allen
I came to the Allen outlets just for Kate Spade. The doors were locked, and I could see the workers at the register. I came at 6pm on Monday, and the store isn’t supposed to close until 8pm on Mondays. And it was not a holiday.
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August 2023 by Kate A.
Call the store and make sure they're open before you go!! I came to the Allen outlets just for Kate Spade, and they decided to close the store 2 hours before their listed hours. I got there at 6:04pm on Monday. Their hours says it closes at 8pm on Monday. I could see the workers standing at the register, and they could see me trying to open both of the doors. Another woman tried as well because we were surprised.
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August 2023 by Greg Churchill
Cheap clothing sold at extremely high prices. Quality is subpar at best. The name is all you're buying.
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July 2023 by Montaria Winton
I definitely had a great experience. I had been needing a purse for a while &’ soon as we walked in, my girlfriend found me the exact purse I had been wanting. They’re sales were phenomenal.
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July 2023 by Roberto Lujan
Nice store where you find lovely clothing and excellent prices
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June 2023 by Itz Jackie
I was there earlier today and one of the employees kept following me around she had black straight hair and had a white shirt. I just felt harassed by her the whole time I was there. Although the lady Fernanda was a very sweet professional employee that helped me with my purchase. She's the only reason why I went ahead with my purchase.
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June 2023 by Kristin Whitaker
Service was friendly, they had a good selection of purses.
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May 2023 by S William Mandrino
Yesterday afternoon I had the best experience there with Daphene. She was personable, professional and wonderfully patient and helpful. I came in with an item to exchange and left with a great new purchase and a new go-to exceptional friend. Check this store out for fantastic fashion goods and stellar service!
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March 2023 by Heather Norwood
Loved it so much, I got a job here! We really are the best and have the cutest stuff! Did I say polka dots? ?
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March 2023 by Lucero M.
Why would Kate Spade promote Allen outlet hours on a Saturday from 10-9, and close before 7 on a SATURDAY? The outlet was packed full of people we walked by and the store was closed and dark, it wasn't even 7 yet? You did not only have 1 customer disappointed, you had a crowed full of people outside your closed store. What a joke.San Marcos outlet mall has the best customer service for Kate Spade, FYI.
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January 2023 by Shauna Benoit
Love all the cute things they have in store, especially the Disney inspired bags. The staff is super helpful, Liz helped me both times I was in and she is so lovely. Pulled the correct shoe size and just so chill as we walked around the store looking for anything else. Found the cutest Disney phone cover.
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January 2023 by Vasudev Bv
I had placed an order online, the order was canceled saying out of stock, today when I visited the store the same item is available for a increased price.
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December 2022 by Merrill Scott
The staff here was so accommodating. I really wanted to take the time to say thank you. My heart was so filled with joy when I left your store. From you alls welcoming smiles, wonderful professional mannerisms, great prices to the extra touches you provided by wrapping my wife’s gift. I was so impressed. I will definitely be back.
