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February 2024 by Craig C
First of all, I love Lacoste. This was an extremely average store, I didn't see a lot of variety in the men's selection. Assistance from staff was non existent. Store was need and clean.
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February 2024 by Don Musngi
My store for my shirt and shoes brand.
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January 2024 by Jesus Herrera
Excellent very nice clothes
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September 2023 by Diego Moncaleano Trujillo
I was last Sunday, September 3, I often visit this store, all the staff are quite friendly and helpful, it is always a pleasant experience, the manager Mr. Ramón is a very kind person and makes sure that the customer leaves satisfied. ..Thank you so much.
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August 2023 by Sinan Yaqoob
Zero star if possible! Horrible customer service and all the employees have a very bad attitude. I was inside the store at 5:30 and they said fitting room is closed. They just don't care about customers
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July 2023 by Maxim Tonu
They don’t let customer go in befor 8pm because they close at 8 pm
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December 2022 by DR
The negative reviews are true I fear… the general manager, Ramon, suffers from bouts of anger that he needs therapy for. He yells at his employees over little things. Lacoste deserves better. Ramon and some of his employees talk terribly about customers as well. Godspeed you, Ramon. Get well and may your mental health improve, I worry for it.
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December 2022 by Den F. J
I love buy tenis, good quality.
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December 2022 by Rohith Irukulla
VERY VERY RUDE MANAGER (He has long hair)... I think he definitely has some problem and he needs to go for diagnosis. I got one shirt for my uncle as a gift... The size doesn't fit and came for an exchange. The store manager said there will not be returns or exchange for CLEARANCE item and he himself said there will be ORANGE color sticker on the tag. The shirt was not kept in Clearance section and there is NO orange color sticker on the tag. HOW DOES CUSTOMER KNOWS ITS A CLEARANCE? Thats the question i asked and he don't have an answer for that. when am arguing on this he lost his control and said that's all marketing techniques. How he had appointed as a MANAGER? GOD Knows. Pathetic experience and theWORST MANAGER.
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October 2022 by Armin
The team in this shops is awesome. Very good service, friendly and supportive. My girlfriend had a pair of shoes mixed up (a blue and a black) and two weeks later I was able to exchange it to one full pair without big issues. Reminder - keep your receipts at least until you know you got the right pair ;)Will come again for shopping! Thx
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September 2022 by John Doe
The negative reviews are true I fear… the general manager, Ramon, suffers from bouts of anger that he needs therapy for. He yells at his employees over little things. Lacoste deserves better. Ramon and some of his employees talk terribly about customers as well. Godspeed you, Ramon. Get well and may your mental health improve, I worry for it.
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August 2022 by Hardeep Kaur
Very very poor service. I got one T-short from this store. I didn’t took that T-shirt out of my bag and I went to return that as the color which I got my friend didn’t like that. When I tried to return they said it had marks on it and their is no rag. I tried to explain that I don’t know it had tag or not. I don’t know how the mark came on as I didn’t take that T-shirt out of the bag but they didn’t return it. I mean how insane it is .. I wasted my 60$ on one T-shirt. I will not go to that store ever again.. extremely rude staff and even I was explain That I didn’t took out of my bag they didn’t return it..
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August 2022 by vaibhav gupta
Very low customer service at this Lacoste Allen Outlet. The store manager (ps: long hair guy) is extremely rude and ill-mannered. Please change this store manager to save brand image.
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July 2022 by Hardeep K.
I was trying to return one T-shirts but they said they can't rerun it becoz it has no tag. But when I bought that T-shirt it was without tag only. When I opened T-shirt at home it had pen mark May be returned by somebody else...they sold me the T-shirt with mark only. I told them I didn't open that T-shirt at All but they didn't return it. It's insane. Plz don't buy anything from there.
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July 2022 by A Ruda
I had a couple shirts ready to get in line but the Manager said they had to close the store and grabbed the shirts from me and tossed them. He was extremely belligerent. There were around 15 people still inside and few about to go to the register like me. Never had anything like this happen before plus being in retail before, would’ve never treated someone giving you business this way.
