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November 2023 by Chandra Hagood
We were greeted when we entered the store & we’re taken care of within minutes. Very pleased with the entire process!
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November 2023 by Kristy Wyatt
Mark was the best!!He helped me effortlessly & was such a gentleman. I feel blessed having got to talk to him.
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October 2023 by Kiana Hurd
I want to take a minute to shout out Susan, the most patient and kind-hearted individual I have ever met. I’m forever thankful for her because she was the only person who helped me after speaking with countless others. I bought two mattresses, one for my son, but it was too big for his new big boy bed. I came to Susan to help me with an exchange and, quite frankly, received the best customer I have ever had in my lifetime. So, I would like to say a big thank you to Susan and the Mattress Firm store in Allen on Stacy Rd. I'll never be able to let you know how much I appreciate you. You might believe you didn't do anything significant, but it dramatically changed the life of this single mother who needed help.
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October 2023 by Mike Brennan
Ron at the Allen, TX store was outstanding. He took the time to listen to our needs and helped us find the right bed at the right price. We’ll definitely go back to Ron for our future sleeping needs.
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October 2023 by Kimberly Boyer
We had a wonderful experience! Susan was so knowledgeable and helpful! She was never pushy, always so genuine and kind. We would recommend anybody going to this store when looking for a new mattress!
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October 2023 by Gary Murphy
Excellent service from Susan when I first purchased - and again excellent service today from Ron to finish the sale. Very happy with this location in Allen on Stacey Rd! And my mattress is THE BEST! Love it.
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October 2023 by Starsha Close
Mr. Mark was amazing! He was very patient, he answered all of my questions, and explained everything in a very detailed manner. He was very professional, and welcoming.
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September 2023 by Danny Trussell
Mark was the Mattress Firm Associate who worked with me in Allen, Texas. He did a great job directing me in the direction I needed to go. I found the mattress that was comfortable and fit my budget. Thank you Mark!
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September 2023 by m pages
Susan T. , the store manager, was an incredible resource in our selection of a mattress and platform. She was professional, insightful, and pleasant. She knew exactly when to the leave the customer alone to ponder and when to offer more information. Just top notch! Offered assistance through the entire process, even after the sale. Great person. I highly recommend Mattress Firm-third time purchaser.?
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September 2023 by glendanoriegasilva
Excellent service!! I’m a returning client and have always received exceptional service. The time I visited the branch in Allen Tx, both Mark & Ron provided amazing and professional outstanding service.
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August 2023 by Brett Moody
So I don’t usually do reviews. But this is an exception due to the exceptional experience I had buying from Susan at Mattress Firm. A few weeks ago, I was in a huge hurry but wanted to find out some quick high level info on mattresses. So I ran into her store in a rush. She greeted me calmly, listened to my questions attentively, and then very efficiently, professionally, and personally helped me make a very fast perfect decision. In fact, she is the reason I went back to her today to buy another one. She is very knowledgeable and welcoming and I will buy mattresses from only her in the future. Thank you again Susan.
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August 2023 by Delliah Adesanya
Ron provided us with friendly and fast service! He helped us find a quality bed for our daughter and we’re satisfied with our service!
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August 2023 by Kelly George
Had a wonderful experience with Ron.. he didn’t try and up sale me he was respectful of what we were looking for. Easy transition and will for sure be doing more business here.
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July 2023 by Sandra Barr
I haven’t bought a mattress in many years. Susan made my experience so easy and convenient. She was incredibly helpful!
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June 2023 by Phadra X
Very knowledgeable manager. Time spent in store was short because of how quick he was to address our mattress needs. We went in expect to get one type of mattress and left with one that worked better for me and my spouse.
