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February 2024 by Johnny T.
The guys there are pretty knowledgeable. Lots of quality baseball gear in stock. Did a great job re-lacing a catchers mitt of mine. Pricing was good too.
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December 2023 by Doug S.
Great place with good products. Have everything you could possibly need for Hockey, Lacrosse, and Baseball
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October 2023 by Christian Rodriguez
First time visit. New to the sport and I needed help. I walked in to get all the equipment for my kids new hockey season. I was asked what I was looking for, I said hockey gear and the employees started laughing and giggling at me. When I asked what was so funny they just laughed more. Nope, not ever going back to this store.
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October 2023 by Derrick Roberts
The place is less helpful after the renovation. They no longer provide fbv sharpenings. They also only had one set of pants throughout the store that were an adult size. Not worth the drive vs other hockey stores in the area.
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August 2023 by Keith Devine
Traveled here from Austin to pick up new pads for my son's upcoming hockey season. Had the absolute pleasure of working with Braydon, forgive me if I spelled it wrong. This young man informed me it was only his second day on the job and was super excited to help outfit my son with all new gear. We started at skates and worked our way up. Braydon had a fantastic attitude even while my kid was dancing around, haha. This young man is an excellent addition to your staff. Thanks again for another great experience at Monkey Sports!!!
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August 2023 by KK
Store is declining. Smaller store and not much on display. Went looking for softball turf cleats. Had 2 options. 2 in a store dedicated to sports equipment
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August 2023 by RJ Pike
Awesome customer service. The drive is a little far for us but worth the options to get the gear fitted and sized correctly.
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August 2023 by Cassie Coburn
Great staff and selection. Always our go-to for hockey equipment
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August 2023 by Garrett Moore
I came in looking for skates and elbow pads. As soon as we walked in Alec asked us if we needed any help and we accepted. He let me try on anything I needed and showed me the different brands and styles. We then moved on to the skates and the same thing happened. I was able to try different sizes, styles, and brands. I was able to find exactly what I need and and what was comfortable. Alex was a great help and I would definitely come back in the future. Thanks Alec!!!
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July 2023 by Rover IRL (rover8680)
Needed to outfit my kid in New hockey gear for the upcoming season and Luke really stepped up and helped us find the right size in each piece we needed. The store had a nice variety of gear for several different sports. They had every thing we where looking for at a price that didn't make me cringe!! We will be back to this location for sure!!
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June 2023 by Todd Walls
After spending at least $10,000 in this store over the last few years, I learned the hard way they don't accept ice skate returns. My son was convinced by the salesperson to try a new style of Bauer skates. My son tried them once on the ice one time and hated them. I tried to return them and was told no. I wish the sales person or store had a sign up saying no returns on skates. After the fact I found their policy online. "No returns for jocks or skates." I will be going to Pure Hockey with my purchases from here on. I don't think jocks cost $1,000. I hope the sales person enjoys his commission. Carma will pay him back!
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May 2023 by alex k.
Went in looking for a new pair of skates to up my game and Luke helped me out to not only get me a great pair but some in my price range. These guys definitely give top of the line service every time I go in.
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April 2023 by Chris S.
The best thing about MonkeySports was, they could pull from the warehouse. That way you could always get what you wanted in one trip. I went this last weekend, and they no longer pull from the warehouse. They told me to order it online and have it shipped. We will now go to pure hockey because it's closer. Not worth the extra time if they don't pull from warehouse. The decision makers there did not think that one through.... I believe their website also says things are in stock. But they are in stock in the warehouse not in the store.
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February 2023 by Jacob Geary
This a place that will write you up for looking out the window for 56 seconds instead of working and not give you any type of warning, literally had security watching my mom. Did the exact same thing to the other person before. Its all a friends game up there.
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February 2023 by Chris L.
Bad Customer Service!!! Do not recommend bad first impression. Felt like we were looked down on in your store!!!Called ahead of time to check if they had what we needed spoke to Will. He said they had what we needed in several sizes. He even put us on hold to go check. We drive 30 min to get there and they don't even carry the navy color we asked for. Then the manager didn't get his name says he is on the phone with Academy in Plano and reassured us that he spoke with someone there and they have the navy baseball pants. We go there and nothing. I don't appreciate being lied to twice. Honestly is the best policy, they could have just done there job the first time we called and just been honest to say sorry we are out or we don't carry that color. Will never return!!!! You deserve ZERO stars!!!
