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March 2024 by Brooke T.
Absolutely terrible. I thought I walked into a messy Ross with all the clothes thrown everywhere. Wasn't even any good clothes. Couldn't even try on clothes, huge waste of time.
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February 2024 by Adriana D.
They have the worst service. They open only one dressing room despite having 4. There was an hour long wait to try out clothes. I asked the employee if they could open another one, she said no and she couldn't give a reason why.
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November 2023 by Azia M.
I went here on Black Friday and I understand it's going to busy and the worker are going to be stressed out but the workers are unfocused and unorganized. I would not recommend coming here, they like to take their time and socialize.
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November 2023 by Brandi Walton
Walked in around 6:50ish. No one said hello. Assuming they wanted to shut the door and close at 7? RUDE!
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July 2023 by Matt Koukas
Store employee blocks people from coming in because he wants to leave early for the day ?? wonder if his corporate office should know.
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November 2022 by Messiah Hernandez
Worst customer service
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August 2021 by Therese M.
Low inventory, most items only available online. Store advertises open at 10am but closed at 10:50am, guess they now open at 11?
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September 2020 by Yusra Chishty
Extremely rude manager !!! Horrible customer service on her part. We' use to loved shopping at Pacsun. Not at this location anymore. Really bad experience. She talked rudely and did not care if we would walk out as a customer.
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August 2020 by plan made
Worst customer service ever. Worker had an attitude and when I came a year ago I spotted a worker gossiping about my friend.
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July 2020 by Alexandria Mcconnell
Absolutely, horrible customer service. Every single employee was just sitting on the countertops. Would not help about answering questions about promotional deals. just made you feel bad if you were asking about any. I’ve always loved PacSun and I have shopped here for years. After how I was treated I put all my merchandise back due to the treatment. June 18th 2:40
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June 2020 by Nicole N
Tried to go today, said they were open. Got there and there’s a sign on the door from the Outlet management saying they put locks on the door cuz they owe $18k
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June 2020 by jacobreyes420
I saw all these negative reviews and wondered why. But then I called to see if they were open and the guy was rude over the phone for no reason.
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December 2019 by Cami Engles
If I could rate this store less than zero, I would. Incredibly rude and disrespectful staff.
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December 2019 by Kate K.
One of my daughters favorite stores. Lot of great deals like 'buy one get one free' on sweaters, clearance shoes and more. However, the store was a bit disorderly making it a bit difficult during our shopping experience.
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November 2019 by Diane Tan
Staff was very rude when I was there on Wednesday afternoon. I asked politely if she could unlock the changing room for me but was unwillingly given a changing room by a women with a sour face, she wouldn't even look at me when she talked to me. Was told rudely: "bring everything out when you're done" as she slammed the changing room door. When I exited the changing room, she went and slammed the door shut again. I have never made an extra effort to rate service online but this was the poorest customer service I experienced.
