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March 2024 by Emma Sanders
The two ladies that were working were so rude and very unhelpful. Definitely will not be returning to this location.
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January 2024 by Evelyn Quiroz
Great experience. Ring was out of stock and they were able to call a transfer from a different store. Made my day.
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January 2024 by rodney gibson
To this location and the great reception from upon entrance. The associate Preet displayed absolute great customer service. Preet is not one of the many ..she is definitely one of the few. And to her co-workers as well to assist with resolving an issue. It was all a great experience.Thanks team Pandora?
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January 2024 by Vincent Mott
It’s great seeing the pieces in person, nice displays and very attentive staff.
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December 2023 by Omer Ali
The manager of this location was vvv helpful. Helped me with my refund. Thank you
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December 2023 by Olivia Lu
The product is nice, but the customer service is awful.
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August 2023 by Zena Lee
This was a nice store but the customer service could have been a little more friendly. The person help me but could have been a little nicer smile at your customer it won't hurt you.
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June 2023 by Violet Correa
I never write reviews. Awful staff. I waited 15 minutes to purchase a charm without a slight acknowledgement or look from the two women in the store. Just left as it was almost comedic how awful the service was. Go somewhere else
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June 2023 by Alexandra
I’m not one to write reviews but I didn’t have the greatest experience today when going mother’s day shopping. When I was looking online it was telling me what was out of stock and what was in stock, so I went to the store with the knowledge that what I wanted was out of stock. When my bf and I got there, we waited for a while until an employee by the name of Fiza came to help. Firstly she was very monotone and sounded like she didn’t even want to be there, and secondly when I was looking at the disney charms I decided to might as well ask what they had since sometimes what is online is wrong. So when I asked her what was available she basically said what i was seeing was there. If I wanted to I could have been mean about her petty comment but seeing as I was doing last minute stuff it was not worth it. While I was looking at other charms all she did was follow me around and was no help at all. Wouldn’t recommend going to her and I would only go shop there again as long as she isn’t there. Worst service I have experienced at Pandora, she’s lucky I let her “help” me all the way until check out.
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June 2023 by Summaiya Kashif
All the staff is so friendly!!love this location!!
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December 2022 by Oak
Wonderful experience here, I will definitely be going back for future gifts
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September 2022 by Sharon M.
I was hunting for a Texas charm and was happy that this location had one of the charmsn that I was looking for. I really wanted a different charm but no one had it and only this location had the charm that I found. I had called numerous locations for a Texas exclusive charm but was told that no one had it. The address that was on this Yelp page was wrong and sent me to a different location about 15 min away. When I called this location, the employee was very friendly and gave me the correct location address which I needed to update. When I arrived to the store, I was the only customer in there. The employee who helped me was very helpful and portrayed great customer service. I was happy that they had a charm for Texas although I really wanted an exclusive one. This is a great location in an outside mall.
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June 2022 by Merc Ryderz
Very helpful staff...have great assortment of pendants n charms......will be back
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May 2022 by Brianna Carrasco
I had such an amazing experience here, & we got there 20 mins before close. The kind lady that was helping us was so amazingly patient, helpful, & was amazing with my son! You can tell she loves doing what she does. And I know I am not an easy person to deal with sometimes, undecided all the time! Will definitely be coming here for now on. I do not remember her name, but she was tall with brown hair & very good at her job. She checked all my boxes when it comes to customer service. It’s nice to know there’s still people like this in customer service.
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April 2022 by Angel Harwick
Nice store. Very friendly. Parking was a little crazy in the area.