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January 2024 by Tessa Songer
The place was really clean and smelled nice. They had everything set up nice and all the shelves and case organized. The cashier (Sam) was so nice and helpful. She recommended items that turned out really amazing and I will surely be coming back
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July 2023 by Mateo Calhoun (Teo Da GoaT)
I recommend this smoke shop there open late and I got good customer service and they offer free drinks and a monthly raffle to win a 500$ gift card
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May 2023 by Alicia McCann
This is the ONLY vape/smoke shop I LOVE going to. Not only do they always have a great selection of products but the staff is always so friendly and insightful. Angie and Sam are great at providing information on their products and offering helpful advice.
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May 2023 by layla b.
Love this smoke shop. I come here often and I always get good service. Usually sam is working and she's always so helpful with any questions I have on products. 5 stars for me.
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May 2023 by Uzma Faiz
Great smoke shop in the area and best prices
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May 2023 by Karanam Sairahul
Amazing collection and fantastic staff good smoke shop in the area
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May 2023 by Maroof Memon
Amazing selection and great prices.
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May 2023 by Amina
Puff station is amazing
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May 2023 by George Hernandez
VERY DISAPPOINTING!I got a bad Urb Delta pen, old vape juice, and couldn’t find my vape coils. My Urb pen hit fine a couple of times but maybe an hour or two later it stopped working. I called to ask for an exchange or refund and they don’t even offer that anymore. I’m really disappointed, most recent visit wasn’t what I had come to expect..I’ve been going here every couple of weeks for almost a year, the customer service WAS amazing! I normally talk to Ren or Friday, and they introduce me to new delta products and explain why the product is good, they’ve never steered me wrong; however the new staff here is just there to ring up customers and that’s it. The store also has a strange odor and looks pretty disheveled.I have an older vape mod, when it acts up Id call the store and ask for Friday, if Ren answered she’d schedule a time for me to come and get my vape worked on. Friday looked at my vape, took it apart, and fix it for free. She ended up refurbishing my vape; but according to their current staff that’s not a service they offer and they couldn’t even help me pick out a new coil.I recommend just going else where.One time this store didn’t have what I was looking for and either Ren or Friday recommended checking Hard Rock Smoke Shop in McKinney, one of them knows the owner and called ahead to make sure they had what I needed.So far Hard Rock Smoke Shop has been very helpful, I recommend going there it’s maybe 5 minuets away from this store. The owner, I think his name is Kevin, gave me a discount for the trouble Puff Station caused.
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January 2023 by Mousie Alonzo
Bought a spider-man bong yesterday. Guess the girls didn’t check for any cracks in the glass. She literally wrapped it up and I came straight home, when I used it the first time I noticed water was leaking from the bottom, turns out the glass was broken. I literally brought it from my car to my patio. I called & was told they couldn’t do nothing for me. Then wanted me to spend more money on their products (trying to give a not even worth it discount.) I’m furious. They don’t care about their customers at all. Wasted $$ on their product.
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January 2023 by Samuel Tate
Good customer service however, the product I bought (King Plams palm leaves) were all broken fresh out the pack.
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January 2023 by Thomas Goligowski
Superb customer service thank you gentlemen
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January 2023 by Tashi Jones
Awesome place with great prices and friendly staff!!!!
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January 2023 by Oscaarrr __
Best smoke shop in town !!!!! Very awesome employees
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January 2023 by Nicole Strickland
This is one of the most welcoming shops around. They are always so helpful, they remember you and they also do $2 raffle prizes valued up to $100!!! Definitely check them out!!!
