-
April 2024 by Tammy
Good selection!
-
December 2023 by Shiloh Stovall
The store was clean, and the manager who checked us out was so friendly, despite it being Thanksgiving weekend and completely packed. He even stopped to help us get a pair of shoes down from the top shelf.
-
September 2023 by J Finch
Selection seems hit or miss but they have always been super helpful in helping us find what we need.
-
July 2023 by Sherry Coleman
Jacalyn really helped me out in ordering the size I really needed for my new shoes!♥️
-
December 2022 by Dallas
Great place to shop. Friendly and helpful staff
-
September 2022 by Nakia Bradley
Came to the location at the Allen outlets today. They open at 11am, but when I try to go inside at 11:30 it’s closed. Waited another 45min doors still locked
-
August 2022 by Caleb Melendez
It had some good things inside
-
July 2022 by ahmet erdogan
They didn’t accept return for the kid’s toy that I purchase the very same day. They reasoned it was already out of the package, although we bought without the package. That was the last time that stupid store in my life and will refrain people around me not to buy from this useless store. They won’t lose anything, anyway.
-
July 2022 by Sohil Khoja
The buy one, get one at 50% off sale could be advertised better. We picked up two Nikes only to find out at the cash register that the sale is not valid on Nike shoes.
-
February 2022 by Alexis M
Rackroom shoes is a nice shoe store for little kids to have options. However I always feel like they are always watching what I do or conveniently start working on an isle close to me.
-
November 2021 by Lewis Clements
I asked the lady for a price, she left and came back letting me know how much it was. While asking her more she already dismissed me. Than my parents had two pair of shoes wanting to pay and we called twice looked thru the whole store and NONONE was to be found nor answered. Very unprofessional, very rude... I won't be coming back!
-
September 2021 by Ov Vo
Google says 7 pm closing, girl locked the door at 5:57???
-
August 2021 by deepa vikram
This place has good collection and we wanted to take time to choose what we like. But the employees at Rack there have a problem with that. This lady Ally who works there I was told she is the store manager by an other employee(not sure if she is the store manager, he was not ready to tell me her name and if she is really the store manager). She was so rude to us she didn’t even think twice before saying you can’t keep all the shoes here. I told her very clearly we are not the one who left the shoes they were here before we came, I was also trying to help her put things away and she is giving me attitude. She wants to remove the shoes which we were trying on .I asked her if she would mind if we try the shoes before she takes them away. She just rushed mumbling something with anger. We bought two shoes after trying trying 10 - 15 shoes. She couldn’t handle that. Rack store employees who work there need to understand customers visit store to try the right size and pick the one they like, If I just have to grab something with out trying I could go online I don’t have to go to a store. Rack should be careful ,they will loose lot of business if the employees are not kind to their customers. Will I go back to this store no I wouldn’t. At least not at this location.
-
August 2021 by Matthew Roam
Amazing service. Everyone was so helpful
-
August 2021 by deepa v.
This place has good collection and we wanted to take time to choose what we like. But the employees at Rack there have a problem with that. This lady Ally who works there I was told she is the store manager by an other employee(not sure if she is the store manager, he was not ready to tell me her name and if she is really the store manager). She was so rude to us she didn't even think twice before saying you can't keep all the shoes here. I told her very clearly we are not the one who left the shoes they were here before we came, I was also trying to help her put things away and she is giving me attitude. She wants to remove the shoes which we were trying on .I asked her if she would mind if we try the shoes before she takes them away. She just rushed mumbling something with anger. We bought two shoes after trying trying 10 - 15 shoes. She couldn't handle that. Rack store employees who work there need to understand customers visit store to try the right size and pick the one they like, If I just have to grab something with out trying I could go online I don't have to go to a store. Rack should be careful ,they will loose lot of business if the employees are not kind to their customers. Will I go back to this store no I wouldn't. At least not at this location.