-
January 2025 by Lyris Yee Patterson
Nicest employees ever. I try to do everything online but when I do go inside or drive through, the employees are the nicest ever. They will work to help you for anything.
-
September 2024 by Carolyn T
Hello is it possible to get a Region's Bank or ATM built in Princeton Texas? Please 😊
-
August 2024 by David Rutkoske
Regions and Donnie and Kevin are great.
-
August 2024 by Larry Sneed
Very professional, helpful and friendly.
-
June 2024 by Daniel Mundhenk
Regions' process, systems, and reps have made banking with them a headache at every turn. From making me come into a branch to release multiple holds on my own funds that never should have been there (per Donnie at the front desk), to denying a fraud claim despite admitting that it was clearly fraud on the grounds that I waited "too long to find it", to a representative lying to me over the phone, I've never been so frustrated, nor felt so stupid for entrusting an institution with my funds.
Avoid at all costs. You've been warned.
-
May 2024 by Edan Yehezkel
I am a branch manager / AVP at another bank. I work in Anna so the Allen branch is the closest one to me. I opened an acct online and when I registered for Zelle they needed me to come in person, which is understandable and actually appreciated. Donnie that works in this branch was FANTASTIC. He was so friendly and professional. I may start using this branch and bank in general solely thanks to Donnie at that the Allen branch. Ty Donnie
-
March 2024 by H Bitt
Whether I access my accounts online, via the drive up window, ATM, or go inside the Bank, Regions employees always provide fast excellent customer service while taking care of my needs. Banking with Regions is extremely convenient. I currently have checking and savings accounts and use their online bill pay services. Regions always keeps me informed of other financial services and products they offer also, so I can make important financial decisions.
-
July 2023 by Mark Gares
Had issues with the 1-800 customer service line. Went into the branch and Kevin assisted and resolved the situation in just a few min.
-
December 2022 by Andy S
This bank has the worst customer service when I called on the phone prior to coming to the bank they did not providing me the critical information for a name change documentation they completely wasted my trip and so much time. No remorse or apology from the banker. I do not plan to keep this bank as my bank.
-
November 2022 by Lauren J.
I don't recommend. They screwed me over on a lot of late fees by locking my bank and then closing it a week later without giving me a warning or a heads up that it was going to happen. They didn't even tell me my bank was locked until I tried to pay bills and it got denied. This happened 2 different times. It's a bunch of bull crap imo. I get protecting themselves or whatever but the fact that I got screwed over on bills and a crap ton of late fees was ridiculous. Never use this bank. It isn't worth the hassle or stress. The employees are nice but they couldn't help me at all in my situation besides telling me to 'wait for a answer' basically. Disappointing how awful this bank has became over the several years I've used it. Never again.
-
May 2022 by Alysh
Highly disappointed. I called this branch and spoke to a guy regarding my debit card. I never received it in mail and its been a month and a half. I was told that it will take at-least a month. I was shocked to hear that. I waited and its more than a month and still nothing. How unprofessional!
-
April 2022 by HRC
Stay away from Regions Bank. Deceptive practices, and they'll add charges for anything possible, plus customer service is terrible. Limited hours of operation, too. There are plenty of good and honest business out there. Let this one go back to wherever they came from. Entrust your money to a reputable financial institution. It's not just me, the lobby was full of customer service nightmares, with added service charges that I had been warned by two other customers of the bank to be wary of. Bank manager Kevin Harvey sat in his office as the understaffed tellers and reps faced the heat all by themselves. I will say that Ana Alcala was very pleasant and helpful to the point that her business's limitations would allow, but she was handcuffed by ignorant and malignant policy. I still can't believe this manager sat in his office while the problems mounted up.
-
April 2022 by Ehab Mikhail
Bad customer service, Ann canceled my appointment to open a new business account because she is busy LOL, I am sure she can fit my appointment in but she didn’t want to walk the extra mile, just lost my business.
-
March 2022 by Flash M.
Stay away from Regions Bank. Deceptive practices, and they'll add charges for anything possible, plus customer service is terrible. Limited hours of operation, too. There are plenty of good and honest business out there. Let this one go back to wherever they came from. Entrust your money to a reputable financial institution. It's not just me, the lobby was full of customer service nightmares, with added service charges that I had been warned by two other customers of the bank to be wary of. Bank manager Kevin Harvey sat in his office as the understaffed tellers and reps faced the heat all by themselves. I will say that Ana Alcala was very pleasant and helpful to the point that her business's limitations would allow, but she was handcuffed by ignorant and malignant policy. I still can't believe this manager sat in his office while the problems mounted up.
-
February 2022 by Kelsey Kay
Wow look at this banks reviews….in the toilet. Brandon gray if you read this review man you aren’t a rapper don’t act like one either act educated if you possibly can. Enjoy your talk with your boss ?
