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December 2023 by Clayton Cotton
Excellent service. They are fast and efficient.
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September 2023 by Jen Archer
Got my new animals tested from the show and I am happy with the results. You are required to use their swabs and follow their collection guidelines or they can not guarantee the results. That other reviewer is mad because she didn't follow instructions and used her own swabs instead of the ones required. Its really not that hard to follow a basic set of instructions.
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September 2023 by Kady Cooley
not sure how that other reviewer "knows" that the lab purposely sent them an incorrect result, would love to hear more about that. in my experience false negatives are because you didn't collect the sample correctly. I had an IBD (arenavirus) scare in my collection and had to have all of my snakes tested. RAL was quick with the results and understanding when I called them and told them one of my samples was going to be late and to disregard it.
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February 2023 by Fahad Ahmed
Great staff and awesome service. You get accurate results very fast and results are emailed to you. I have dealt with many labs and these guys do things the right way.
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February 2023 by Caitlin Sido
Knowingly sent us a false negative due to the swab, and then we didn't find out about it until months later when we used the same kind of swab again and they informed us that those don't work. They've sent thousands of people these false negatives and havent bothered to follow up with ANY of them. Horrifying practice, they know there's no other company to turn to...
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February 2023 by Alisa Rassin
Been using this lab for many different tests for our patients and love the consistent and fast results!
