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November 2025 by Rickey Allen
Arnold very professional God sent...keep up the great work...thanks
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October 2025 by paul flaherty
Arnold was great to work with, very helpful and exceeded my expectations. Thank you Arnold
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October 2025 by Bobbie Jo Shoemake
I have been renting two units at Public Storage in Allen on Andrews Pkwy for the past year. It's a very clean and well kept facility. Everyone that I have interacted with there has been courteous, polite and helpful. I would especially like to compliment the manager, Chris Bowen for his huge help with assisting me with my two units so I could move my belongings all the way to Indiana. He went above and beyond to make this feat possible without me being able to be there in person. I was amazed at how he responded in an extremely timely manner every time I had a question or request. I wouldn't hesitate using this storage facility in Allen in the future.
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October 2025 by Moises Ariel
I just moved in from another location, and I am so happy with the facilities and the staff. The staff is really what sells this place - super friendly, and very helpful. Thank you Chris and Andrea!
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October 2025 by M Miller
This guy Chris helped me out a couple days ago when I had to ask more questions than any normal person has. When things are new and your life is changing it is really nice to find someone who is patient with you while you're being worried about dumb stuff and have more questions than a toddler about how things work at a facility. Thanks for taking the time Chris!
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September 2025 by April Sanchez
Amazing customer service from Chris! He was very accommodating and helpful. He has the location looking very organized, clean, and welcoming. Highly recommend!!!
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September 2025 by Alexandria Hawley
I have been renting here going on three years. When I first signed my lease agreement, it was a different company and then Public Storage bought it out. There have been times. I’ve been frustrated with the corporate change. However, I recently wanted to move into a bigger unit. Chris was an amazing help with this transition. He was helpful, understanding, and explained everything in detail. The process was easy and quick because of him!
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September 2025 by Heather Joseph
Really reliable! But make certain you call in advance!
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September 2025 by Amanda Walls
Chris was great! Very professional and great customer service!
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August 2025 by Michelle Whatley
Chris was amazing in helping us with our rental! NCL Allen is grateful for the support and continued service! Excellent
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August 2025 by Troy Gentle
Chris is the man! The staff here always call and works with me during rough times. They're the best. I had two units at this location. I lost my keys and they helped me get into it without jumping through a lot of hoops. Definitely recommend try to get Chris if you call
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August 2025 by John Williams
I'm in the process of finding a new storage. The rates have increased drastically and I'm constantly having trouble using the app. My rent has more than doubled in the last 12 months.
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August 2025 by Todd Dicken
Sherika was great and very helpful!
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August 2025 by Brandon Jones
Worked with Chris in the front. He has great customer service skills and was very helpful. I’m glad I choose this location
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August 2025 by Betty Carter
Rented here for a year. Never had an issue. Price was reasonable. Management was helpful.
