-
March 2024 by Crystal BaxleyWiesner
I always get the burrito supreme when I go here. Scrumptious!
-
February 2024 by Brian H
This seems to be the go to place for my kids. They don't ask for any other fast food but taco bell? Like it's candy. I can usually find stuff I like depending on the mood. Their faves are Doritos taco. I like soft taco supreme.
-
January 2024 by Joshua Barry
Very polite
-
January 2024 by David Taylor
Service is terrible (always, at this location. I had a lady scream and argue with me through thr drive through, in the past. ?♂️)While i realize taco maker may not be a dream job, just a teeny, tiny little bit of pride in your work (after I download the app, enter payment, place my order, drive up there, then have to 'serve' my own order and then clean up) would go a long way! (It's not like you guys are making duck l'orange.)I will say this. This is the first time in YEARS, that my order was correct! ?? So you saved me those heartbeats going back for a correction. (Sometimes twice! ?Also a plus...i don't have to interact with toxic people who hate their job before they screw up my meal. ? (It's such a tragic fail at something so easy.)I hope you enjoy reading my constructive input as much as I emjoyed a writing it!Enjoy your day!
-
January 2024 by Chad Carter-Tully
Ian deserves a raise!We came in at around 9pm on Wednesday night.We paid through the kiosk, as the staff were busy with drive thru orders. We got our order and started eating. I was two slices into my quesadilla when my husband said, “didn’t you get a drink?”I had, but I hadn’t received the cup.I went up to the counter and waited my turn after another gentleman was getting his order. I locked eyes with one of the kitchen staff. I said to him that I just needed a large cup because it hadn’t been with our order. The kitchen member who was still standing in the kitchen pointed to Ian, and said his name to get his attention. (Ian was running the drive thru at that moment) This team member then signaled for Ian to assist me. Ian was in the middle of an order, and motioned if I could give him “one second.” I’ve been in this industry before, so I motioned back, “no problem”.The first gentleman I had originally engaged with, was now standing idle behind the counter. He had started to prepare to do something, but then went slack and just stood there with his back to me.I noted this.Once Ian was available to assist me, I simply mentioned that I hadn’t received my large cup.He grabbed it for me and continued to the next drive thru customer.I was perplexed that the first guy pushed my request off to the guy who was busy helping other people, while he was not doing anything.Just this interaction was noticeable.I don’t know if there was a history between these two, but more could have been done to help the guy who was already busy.
-
December 2023 by Steve Salavarria
The Men's room did not have a urinal, only a stall.I placed my order using the kiosk and when it was delivered to the front, no one provided a cup, which was part of the combo meal. I stood there for half a minute and then finally had to get someone's attention to give me a large cup so that I could fill it from the fountain. The kiosk allowed me to add onions to my order and instead of adding them to the quesadillas, I had a tiny bowl which cannot be added to a quesadilla once the cheese is melted to the tortilla.My quesadilla was sliced with what can only be called new math geometry.Parking: If you park too close to the drive-thru you can be trapped by those waiting in line.
-
November 2023 by Freddie Boy
This location is horrible and disgusting. I wish I could give -10 stars. My food tastes like it was made 2-3 days ago. My 2 year old won’t even take a bite from looking at it.
-
November 2023 by Charu Shankar
Such a wonderful customer service I did mistake via my taco bell app but Sindhu was awesome she helped me beyond my expectation . She is amazing customer care . I wanted to go back in same Taco Bell again and again. One more person was there I didn’t ask name but he was very friendly and polite.Vegetarian options: Now we have more options in Taco Bell. I love Taco Bell
-
November 2023 by Shellie Obrien
I ordered 2 things from the drive-through. 1 soft taco add sour cream (which I paid extra for) and Nacho fries with cheese. 2 packets of taco sauce. I received 1 taco, no sour cream, and no hot sauce at all. The fries were barely warm and somewhat chewy. However, the lady working the drive-through was very friendly and efficient. Service was fast.
-
November 2023 by Amanda
I went through the drive through around 11pm, there was 1 car ahead of me and when I got to the speaker no one greeted me. I waited a few min before saying something and was told to hold on. I was finally asked what I wanted a few min later. I ordered, paid, got the food. Everything was correct but sub par for fast food but as expected for taco bell. The workers were polite and quick once I ordered.
-
November 2023 by Chris
This place has gotten so bad. They basically serve empty tortillas with sauce. They don't put any meat in the burritos and constantly screw up the orders even with having a touch screen ordering system. If you want to get less than what you paid for then come here otherwise go to a different location.
-
November 2023 by Robert Boatright
Gross/horrible Taco Bell franchise location. The smallest portion sizes of any Taco Bell I have ever been to & they consistently get the order wrong even if you tell them 2 or 3 times. Dirty tables/uncleaned EVERY TIME I have been and The lobby is suppose to be open until Midnight every week day & they purposely lock up every night around 9:00 P.M. I talked to there ignorant manager muhammad & he told me if I didn’t like them closing early to just go to another Taco Bell……?? 0 Star rating ????
-
November 2023 by Erik Zangron
With HUNDREDS of TCs all over the metroplex, DO NOT dine at this location in Allen, TX. I literally witnessed one of the food preppers (hispanic descent with tatoos on his arms, and a small/thin goatee) flush the toilet and come out of the toilet stall and head straight back to the kitchen as he nodded his head at me getting out. Yep, .....that's right.....hands WERE NOT WASHED. I watched him go right back to assembling tacos, and wearing his headset, like it was nothing. I guess his logic is that by putting on latex gloves, its no big deal? I did not waste my time telling the Manager, whom was busy speaking on his headset. I'm sure this is more common than we all care to acknowledge or think about, but when you know its actually happening at a specific location, well that info can be life saving. Stay Safe out there my fellow reviewers.
-
October 2023 by Karen Carrillo
The food is always good, but for 3 years now I have to check for a fork before I drive away or I'll have to go back through to get one. I worked down the road and it is a real drag on my lunch period.
-
October 2023 by Tom Grant
So many late-night conversations in this drive-thru. The employees are always friendly and the food is always... well, it's taco bell. Have realistic expectations and you won't get your feelings hurt, I always say.
