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February 2024 by Kimberley Palacios
I've not personally used this vet, but my mom recently passed away and she took her cat here. She's always had nice things to say about this vet, and they were super helpful when I called them to update her cats records and sent me information on Beamer to send to my vet, his new home.
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January 2024 by Mark Bloyd
The doctors and staff here are always attentive, professional, and kind. They treat your pets as if they were their own.Anytime someone says they are looking for a vet, Timber Ridge is the first I recommend.Always recommended.
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December 2023 by Xochilt Ponce
Today was my first visit, and I loved it! I was scheduled with Dr. Lutz (loved her, and I think Kouga did too), and I was a little nervous because my dog is anxious and strong. Bad combo. But, they got everything done! Everyone was very personable too. We can’t wait to come back for his mid-year visit!
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November 2023 by Kristin Carter
The absolute best staff! We have never called or come and had any issues - they are always smiling, happy and welcoming! They treat our dog like she is one of their own and we appreciate and love that so much. 10/10 recommended all around!
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November 2023 by Brian Kirkpatrick
The doctors at Timber Ridge treat your pets like small furry humans using the latest diagnostic testing to establish a wellness baseline so they can detect and understand what shifted if and when your pet suffers from illness. They call to checkup on your pets after non-wellness appointments to answer any ongoing questions and verify their prescribed treatments are working as expected. We feel confident our two dogs are receiving the best care possible.
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September 2023 by Mary Taylor
Timber Ridge is a awesome place to take my two girls Gretchen & Jazzy. Excellent care for the girls and they love going after they get in .
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August 2023 by Ro L.
My family and I are very pleased with our visits to TR, specifically with Dr. Lutz, our little guy seems to be at ease around her. What we love is that she takes the time to answer all our questions which have been many. There was a minor incident with some misplaced lab work, however they rectified the situation right away. Everyone there has always been nice and gracious, we are very pleased with Timber Ridge.
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July 2023 by Anya Berube
The Vet & entire staff are kind, professional, & welcoming. They are thorough & put pets & owners at ease.What stood out to me was that the pets arriving for appointments weren’t scared to be there as you see at many vets clinics.As a bonus they have a sweet cat assisting at the desk.
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June 2023 by Big L
Timber ridge has taken care of both of our fur babies for over 10 years. This is a great place to take your beloved pet.
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June 2023 by Kenny Brosie
We had to take our kitten in because she fell off the end table along with an iPad, cell phone and cordless phone. Her left hind leg was hurt as she was favoring it considerably. The staff worked us in on a Saturday and were very attentive to our needs. It took a while longer as she is a young kitten and getting an x-ray was not easy. They kept with it and identified the problem. We couldn't be more happy with the service and staff. Thanks TRAC! Gidget appreciates it as much as we do!Just an update! Gidget is and has been fine! Our most recent event has been our 4 month old Heeler puppy was hit by a pickup truck. He has a fractured leg and a spot where the skin was ripped off to the bone (exposed bone)! TRAC, once again, has been excellent at caring for him. He has been going in 3x a week for assessment and bandage changes. The staff and Dooctors have been nothing short of superstars!! Would recommend TRAC to all my friends, family, and anyone looking for a Vet for their fur baby! The level of care sets them head and shoulders above the rest! Keep up the Great Work TRAC!!
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June 2023 by Margaret V.
I was desperately looking for help on a Thursday morning. My vet and all the local vets in Frisco could not see my 7 month old English Bulldog till Saturday or Tuesday. I just could not bare to see him in pain. With the help of Yelp and reading reviews, I called Timber Ridge. I discuss my pups issues with a friendly receptionist; she said let me see what we can do and placed me on a brief hold. She said they had a cancellation and if I could be there in an hour! I was so happy - she told me what to bring and emailed me the new patient form. I said a prayer and hoped for the best! Well, I was very impressed with the location, cleanliness and atmosphere of the office. The receptionist was again very friendly; even though I forgot the new patient form just sent to me...She provided me another and immediately checked us in and took us to a room. The Vet tech came in immediately and was so friendly, my pup loved her. She stepped out to discuss our issues with Dr and they both came back in immediately. They both did an amazing job examining him and talking me through their assessment and giving me helpful recommendations for future care. Most importantly, my pup felt safe and calm. I was so desperate for help, I did not even ask for cost up front when making my appointment and the office looked so nice; I told the receptionist- tell my the damage! She said since it was my first visit, the office visit was 1/2 off!!! Well let's just say, I was pleasantly surprised with the bill that included medication - very reasonable. I too think we found our furr-ever vet!!
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May 2023 by Tychelle Jenkins
Really really great office staff and team. Like actually the nicest staff that you could ever hope to meet. I'll be coming back for sure and hope for them to be my main vet for my pups. The only complaint that I have is it's annoying that this vet can't allow prescriptions to be filled via chewy. Also, i was told it would take a couple days to get my dogs bloodwork back and now they're saying it'll be 7-10 days. The last time my dog got bloodwork at a different vet we got it the next day and it was cheaper. :(
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May 2023 by Michele Green
We love and ADORE the ENTIRE staff ❤️ they have helped us in emergencies and for routine checkups for all 3 of our furbabies. HIGHLY RECOMMEND ?
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January 2023 by Ray C.
Very clean and friendly staff. Dr. Melanie is our go to and she is great. We had a very rough time for a bit during an unexpected injury but due to the care, guidance, and resources, we were able to have a positive outcome. Our pup is extremely nervous but it doesn't matter to them and they just work through his anxiety.
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January 2023 by L H.
Our first time here after trying two other vets: one in McKinney and one in Frisco. We love this office. Everyone is friendly and the place is clean. Dr.Mel was very through and friendly. I think we've found our forever vet.
