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December 2022 by Kerri Pitts
This self-absorbed pharmacy “manager” is thoughtless, uncaring, hates women and does not accept sincere apologies. He is a self-absorbed narcissist. Go elsewhere!!!!!
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October 2022 by Peggy Wheeler
There were 3 people working behind the counter, and I waited 25 minutes 5o get a flu shot. I thought it was because they had a few customers behind me, but after they left and we're all waited on, I still continued waiting. Really????
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October 2022 by Benjamin Nguyen
Bad attitude and bad customer service. Called to ask about 2 different pills in the same vial, employee answered with an unacceptable attitude. RX will be transferred.
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September 2022 by Jerry F.
I came in after 8pm yesterday. A guy named ashy or ash very rude. I asked him to get me change for a $50 he said I cant do that anymore all my registers are closed you can only get money out of the self checkout. when you check your self out when it asks for cash back that's it. I asked can I talk to your manager he said I am the manager. very rude he didn't have a name tag that said manager on it. He was lazy he didn't wanna give change or break my $50 he was on his phone.
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September 2022 by Cierra C.
I actually like the store. It's clean. It has the items I can never find at other stores. A good bakery. I do not like the fact there's only self check out. While in the store a few minutes ago an employee literally stood and watched me scan every single item. Which he wouldn't have had to do if the cashier job wasn't taken from someone. I'm black also so maybe that's why he watched me do intently. Pretty sure I make more money than he does but welp
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June 2022 by Sa Kia
Shiva is the best pharmacist and I feel she really cares about me. She gives the best (painless) Flu shots. I always get great service here. Only pharmacy I use!!
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May 2022 by Eri H.
Although I have been living here in Allen for many years I never went to this grocery store. I have been to all other neighboring grocery stores but when I talk to neighbor and friends about their favorite and least favorite Tom Thumb would come up as something ... yeah don't expect high quality. But I was curious and didn't feel like driving far to get some groceries. First I'm impressed how they use self check out grocery cart. Latest technology as soon as you put your grocery in, it scans and shows your items on a screen. Easy for self check out. They don't have any cashiers. Everything is self check out which is cost efficient and most staff/employee are on the floor (stacking, moving stuff). Just one big tip when you come here. Check the expiration dates on their products. I got some sausages and the expiration date was already passed. I'm glad I checked before making dinner although I should have done it at the grocery stores. But I have never been to a store where I had to check if the product I'm purchasing is actually pass their expiration date. Then I found that the tomatoes that I bought where moldy inside their box. (Never happened before when I purchase them at other stores). When I checked out my items the prices at Tom Thumb are fairly the same as other grocery stores and I love that they have a great words selection of everything. But don't think I'll ever come back. As my other to go stores just provide way better customer service, quality of products and prices.
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April 2022 by Jose L.
I like this store. The selection is great, and the workers in the meat department are really nice and helpful. I don't understand the bad reviews. Some of the customers who wrote those reviews about having to do their own bagging are plain lazy and spoiled.
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January 2022 by Michelle Lugo
Shiva, (spelling?), was so helpful and went above and beyond for me. I really appreciate it. Makes me feel good about getting my prescriptions filled here.
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January 2022 by D A.
What's going on? The hours of operation say this store closes at 11 PM. This is the Tom Thumb in Allen, Texas. This is the fourth time I come to the store before 11 PM and the doors are locked at 10:45, 10:51,10:43 PM. Could management please provide accurate store hours to help us customers? I'm quite upset because this is the closest store open late in this area and well I was hoping to cook my kids actual dinner after a long day instead of grabbing fast food sometimes hard working people are always on the rush.
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December 2021 by Ivonne McGee
So we called about the boostershot and someone there lied to us about that you do not have to have an appointment. That they except people for any shots only from Monday through Friday .Appointment only for the weekend.Very dissapointed that the information was not accurate after we went there Friday to think we would get the booster shot and they tell us that they do by appointments only.I think that they need to retrain their people about information regarding vaccines. I will take my business from now on else where .After being lied to.
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December 2021 by Tracy Raymond
I needed an antibiotic Macrobid and CVS was out of it. My husband went to Tom Thumb’s Pharmacy and they had it in stock. We called the doctor to resend the prescription to the Tom Thumb Pharmacy. They had it filled in 10 minutes.
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December 2021 by The Lugo Law Firm, PLLC
Shiva, (spelling?), was so helpful and went above and beyond for me. I really appreciate it. Makes me feel good about getting my prescriptions filled here.
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November 2021 by Ellen R.
Customer Service refused to help me at 8:02 because they "close" at 8:00. The store is open until 11:00, but they couldn't help me at 8:02? I won't be back
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August 2021 by Suzuki Maiko
(Translated by Google) mosquito(Original)か
