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October 2023 by Anthony Garcia
Great jeans , good prices , one of the best quality brands !!
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April 2023 by 0z 4p
Closed early drove over 40 min
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December 2022 by Maple McClellan
The outlet really isn't an outlet if the prices are just as expensive as the retail store. They don't refund online orders either just store credit?. My kids like TR so, I really don't have a problem with it but, sometimes I have to make a return because they don't like what the outlet has to offer.
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November 2022 by Lisa
While the corporate return location is a wreck, I was fortunate enough to have this location nearby and being run by a witty manager. We were able to find me a comparable pair of jeans that I absolutely love…she just single-handedly saved a life long customer from being gone for good.
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April 2022 by Quyen Le
Hello, I am writing to you to complain about the customer service that I received today 04/04/22. While in store, we’re constantly being monitored, but not offered to help. There were other guests in store but they’re not subjected to the humiliating experiences that happened to us. The employee at the store constantly watch over us, as soon as we pick up something there’s a person there and constantly take items from our hands. After trying out a a few pair of pants in the fitting room, while we at the counter, the employee rushes in the fitting room after to check to see if I’m indeed left some items behind. Overall the experience is extremely humiliating, I feel like there’s some stereotypes happenings due to how we look. Corporate need to look into this issue to prevent further incidents.
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January 2022 by Addison Mom
The outlet really isn't an outlet if the prices are just as expensive as the retail store. They don't refund online orders either just store credit?. My kids like TR so, I really don't have a problem with it but, sometimes I have to make a return because they don't like what the outlet has to offer.
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October 2021 by S.A.T.
I like the True Religion brand, but stores like the one at this location make me remember why I prefer shopping online to shopping in person. The deals are much, much better online anyway.
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October 2021 by Terri Mullen
I Got A Little Loss With Who Working There, But At The End I Had A Very Nice Employee That Held Me Out.
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June 2021 by Bewar Ali
Terrible customer services, place is full of demons
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June 2021 by Drew Phillips
Staff was incredibly rude. We walked and squacked at about mask from the back of the store. We started we find have one, and asked if they could please provide on if it was required. And was state they didn't do and where out. We responded then they apparently were not worked about ourr business. At with point multi pull employ could only respond that it on the door and rude continue t tell from the back as we walk.Will I love this brand, this experience was in acceptable. And the staff was rude and could not be bothered to speak in complete sentence or speak to us like adults.If you are going required mask. Please supply them and talk to adults like people.
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April 2021 by S Michelle
This is my store, my brand I rock, the best quality clothing for the price. I remember when TR first came onto the scene in 2002, they were crazy expensive. Today, not so much. My visit to the Allen outlet TR was a great one, the service was AWESOME, everyone that worked in there were extremely helpful. The lady, I believe she was a supervisor, advised me over the phone prior to my arrival to the correct size I needed for a certain pant that I needed to exchange. I will definitely be returning. Everyone that works in the store are all very helpful. Even if I don’t need to purchase anything, I will just because those guys are super nice and very pleasant. Thank you TR at Allen Outlet in Allen Texas.
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January 2021 by Evani Ribeiro
Really bad costumer service, the manager Kate so rude, poor service :-/
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November 2020 by Cesar Infante
Muy bonitos pantalones y buena calidad
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November 2019 by Daniel Black
Very helpful staff, great sales. They went out of their way to make sure I found the perfect fit and exact style I was looking for. I can't say enough good things about the sales staff. They are extremely friendly.
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September 2019 by gloria Cabral
Great deals. And great selection of items and sizes!
