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January 2024 by Leslie A.
Not impressed. My pre-paid postage package was too large for the mail receptacle and there were no signs as to where I could drop my package, although there was a sign telling customers where packages could NOT be dropped. Consequently, I had to stand in line. Also, I chose to go to this facility because it's the main facility for Plano and I needed my package to depart the facility with the early collection parcels. I arrived at the Post Office in plenty of time to make the early collection time. My package, however, did not begin tracking until almost midnight, so it likely was not placed in their internal collection location until after the early collection time. Poor customer service.
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December 2023 by Darla J
This IS NOT a post office. It is a mailing center called THE ZIP CODE. They can't scan QR codes for prepaid postage labels.
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September 2023 by Kilinc Kilinc
They do not accept debit card for USPS money order.
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July 2023 by J C.
Very nice place and super high customer care. Friendly and take a high attention to detail with outgoing important packages.
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July 2023 by FiveStar (Reviews)
Amazing, Fast, Smooth and Professional! Everything here, FEDEX, USPS, and Great Customer Service.
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June 2023 by Sarah R.
Very helpful and they work quickly! Steve went the extra mile in customer service to help get urgent mail to its destination on a tight timeline. Recommend this location for all your mailing!
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May 2023 by Ish I.
I have a scheduled delivery for my package and they claimed it was too big to deliver to my place. They are only open 8:30 - 5:00 even though that's normal working hours and hard for anyone to pick it up at those times.
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May 2023 by Sarah Blome
They can’t scan QR codes so you can’t drop off without a label
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December 2022 by Naveen kumar
They made me wait 20 min just to scan a prepaid label . Very rude staff.
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September 2022 by Christina G.
Excellent speedy service!!! Thank you for your help today. I was truly impressed by the level of service you provided.
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May 2022 by Sun Lal
Convenient location & beats going to the post office although the owner (or whoever the guy manning the desk is) has a kinda standoffish grumpy demeanor - doesn’t care to acknowledge/ greet or say thank you - but hey serves the purpose n gets the job done.
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April 2022 by Joseph L.
04/26/22- Tuesday Veteran-Owned (Prior USMC/ Marine Corps) Business!!! He's very fast. I paid the the same price. Will definitely return.
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April 2022 by Crystal C.
It comes up as post office but they do not accept drop off packages with QR code. They will send you to the post office.
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January 2022 by David Hakobyan
They are open till 6:30pm which is quite an exception for a usps office and the only reason I use them. It actually is the single office that I know which isn’t closing at 5. It’s a small office, considerably less busy than others in the evening times. They are on a strict side if you want to send a fluid or something that they might consider hazardous, so if you’re not sure if your parcel will pass their requirements a good rule of thumb would be to buy a prepaid label and just drop it off.
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December 2021 by Annette Turner
I never have a problem here. I go here for everything. Mailing letters, packages, and wrapping/boxing my packages too. I get copies, scan documents, do emails when necessary. Very nice little family business!
