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May 2025 by ken dy
I have been to this branch location numerous times. Kimberly R. & Parveen A. have assisted me, and answered all my questions. They are very knowledgeable, courteous, and professional. Also, a positive shout out to everyone else who works there including Jasmine who I met, and talked with, May 23, 2025. Great customer service. Thank you all!
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January 2025 by Levardis Williams
Leslie is amazing at this branch. I manage operations in 4 different locations in DFW and I only deal with this location due to the world class customer service I get every time I come here.
Not to mention the Dum Dum suckers they have at the counter…..5 STARS!!!!
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July 2024 by Parrish Blair
Kim and Clay are wonderful!! They helped me with a random fraud issue and were so very helpful and kind! I was so impressed with the level of support and true concern from these two with the issues!!! I am very happy to have these two at my local branch!! I feel happy leaving and grateful for the attention and support!!!
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May 2024 by Dakota “Bear” Gibson
ATM is literally always empty. Hope you don't want your money
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February 2024 by john evans
Never anyone in this bank to assist
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January 2024 by Hal Pender
Banks are apparently trying to get rid of cash by making it very difficult to withdraw cash. This branch specifically is absolutely terrible. Management is a bunch of liars and has a terrible attitude, specifically Kimberly r manager and clay s banker. They are rude, unprofessional, and will call the cops anytime they don't get their way. Get your money out of the banks before they take it. Wells Fargo customer service is just as terrible and will lie lie lie lie lie. Also, all branches do not answer their phones. They kick you over to the garbage customer service line.
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December 2023 by Harvis
Great customer service from Roberta. She listened and understood all my needs. If someone needs help with their account, this is the branch u need to go.
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November 2023 by Vinay Kothapalli
Great staff welcoming and friendly experience.
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October 2023 by Alex Baumann
Wells Fargo doesn't deserve a hard working woman like Leslie. The only person who looked like they had a clue...Leslie, you deserve a job that appreciates your hard work like we deserve a bank that appreciates our hard earned money! Do better Wells Fargo
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September 2023 by Pamela Mercier
Kim and Roberta were EXEMPLARY! They went out of their way to protect my accounts in an important situation. They each were professional, well-versed, knowledgeable, compassionate, helpful, and represented WF in the most outstanding way possible! I’m Tremendously impressed! I will go out of my way to keep my accounts specifically at this location and recommend to everyone I know! Absolutely phenomenal service!!!!
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July 2023 by Julie L.
Terrible customer experience and zero care for privacy or safety. Hubby went in and pulled cash to buy an expensive toy. He tried to be fairly quiet when telling the teller how much he wanted to withdraw and was met with her announcing not once, but twice, as loud as possible the total amount of cash with 15+ customers around now paying full attention. Then she put the cash counter on the top of the counter instead of below in front of her on the lower part, fully displaying each stack of cash being counted and making stacks on top of the counter in full visibility. She expected my husband to just take the stacks so he asked if she had an envelope or something he could put it in for security, despite her already not caring. She then gave him a paper bag.... He was first asked if he had enough in his account (I'm really unsure how this is a question when he's at his own bank providing his ID and bank account info). Then he was asked if it's all in one account. Then he was asked by the bank manager what he did for a living. Then he was asked what he was doing with the cash! I was in disbelief at this entire experience. I told my husband they will be happy to have him come back to transfer out all our money and close our accounts on Monday.
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July 2023 by Carlos R.
Atm stole my money
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June 2023 by J C.
Overall a decent bank. But sparse on tellers, and gave me an innacurate receipt once. So id say middle of the road as far as wells chapters go.
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May 2023 by Jay (Official)
I was short a few dollars on a cashiers check and the manager waived the fee for me so i could get my rent payment, amazing service!
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April 2023 by Mallory Good
This branch is great. I'm always greeted when I come in, no matter how busy they are. Adeline is so friendly & very personable.
