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November 2023 by Simone DeSouza
Great customer service. A bit overpriced, but clothes fit well
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March 2023 by Crystal Finney with Hometastic Realty Group by eXp
As a DFW Realtor, I always need to look professional and put together so almost everything I wear is from WHBM! I've been to all of the locations, but this particular location is fantastic. The sales persons are knowledgeable and really sweet. They never fail to greet me, shower me with compliments, and offer great service.
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February 2023 by Sherri Allen
I have always loved this store and found the staff always to be helpful. I went in today and there were 2 new employees. The lady trying to check me out was very courteous, but wasn't sure about using coupons. She ask the other lady, who I assumed was the store manager, what to do. She was so rude. Told me that my coupon was only for new items. They were new for spring, but she wasn't even interested in listening or checking for herself. I left and drove to Park & Preston and bought the exact same items. Very nice people. No issues whatsoever. I didn't even have to show my coupon...it was on my account.
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May 2022 by Natalie Steele
The staff was very helpful. Love this place
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October 2021 by Patricia Gómez
I’ve been shopping here for years now. Today was my best visit yet. Melissa was AMAZING! So helpful and serviceable!
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August 2021 by Victory
That was my favorite store, I spent thousands dollar there to buy the new clothes. But the former store manager was so rude arrogant and irresponsible when I need some help. One time, I tried the new cloth, I was asked if I need help, I told her need another size, I waited there at least 10 min, no response. I had to dress up come out, she did not help me at all, just chatting with other people. I needed to check out, she just ignored me, still chatting with others, and refused other lady helped me to check out. When I asked, she said arrogantly, she is not in rash. I said, I have to go! Then she just let other lady help me! So rude, disrespectful and arrogant! Very bad attitude and customer service. So I haven’t visited there for over a year. Very bad and nightmare experience! Didn't want to go there again! Wish the new store manager is better, get the good reputation back. Wash away my bad experience and memory away.
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August 2021 by Abigail G.
The ladies there were nice and helpful. I didn't feel judged or pressured to buy anything.
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July 2021 by Christina Perdomo
Exceptional customer service! I needed to get some work clothes for work and Melissa was my personal stylist for the day! She was able to select a few outfits along with two beautiful dresses. I feel so confident going back to work and having my stylist, Melissa, to compliment me! Thank you, Melissa!
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May 2021 by Erica Martinez
Very judgemental people.
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August 2020 by Christy R.
Would it be possible for the salesperson to not engage customers regarding the politics of CoVID? Unfortunately I was prepared to spend, but due to obnoxious behavior, I walked out.
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May 2020 by Jessica Brock
Exceptional Customer Service! You feel like you have your own personal stylist! Excellent selection of business and casual clothing and accessories too!
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January 2020 by Ahmet Öncü
Excellent customer service, very nice people, thank you guys.
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November 2019 by Echo Etier
Came in on Black Friday hoping to update my wardrobe a bit. Even with the more contemporary styles at the forefront, this place is perfect to find modern takes on timeless looks. I was greeted initially by a charming woman who appeared to be the manager (I'm so sorry I forgot your name) who asked if I was shopping for someone. I let her know that no, I'm trans and shopping for myself. She immediately switched to female pronouns and introduced me to Laura, who would be helping me with style ideas and fitting.
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June 2019 by Ezen Ace
The design and quality of their clothes is good, however, the customer service is really bad.
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March 2019 by Namra Zubair
The design and quality of their clothes is good, however, the customer service is really bad. They won't greet you, will make you wait longer at the checkout, and some staff members will outright give you strange looks. I've shopped here twice before but this recent visit was quite unpleasant. I had to make a return and waited for 10 minutes at the checkout. When one staff member finally came, she left me in the middle of processing my return to help a random customer even though there were four other staff members to help that customer. When the staff member finally came back after five minutes, she looked at me as if I was wasting her time, printed my return receipt, and just walked away without a word. Needless to say, I won't be shopping here again.
