-
October 2024 by Brent Martinez
Don’t shop at this location. The employees and manager are terribly rude. I stopped by at 5:10pm on Sunday, 9/15/2024, with my daughter to pick out a homecoming dress. Only be to told that the fitting rooms are “shut down”…which is 50 minutes before the store closes at 6:00pm. All because the manager is lazy and did not want to stay after they closed to recover the store. Talk about terrible customer service. Do yourself a favor and take your business elsewhere!!
-
October 2024 by Fae Fae
Went there trying to find a dress. Not only was the store completely disorganized, I was unable to find dresses in my size but they told me their fitting rooms were closed at 4:55 pm when they close at 6 pm. I gave up, put my stuff back and left. Never giving that company my business again.
-
October 2024 by Mckinney City Finance
I will never again shop at this store. If i could give 0 stars I would!!! The inventory is great. But the customer service is absolutely horrible. The employees are rude and entitled and no where near professional. I felt so bad for this this lady who went in to buy a few dresses and was refused service unless she picked up dresses that were on the floor that she didn't even drop. She offered to pick up one or two and management told her unless she pick up the clothes they would not check her out!!!! The manager instructed the check out ladies not to check her out unless she cleaned up what she had asked her to!! Needles to say it got pretty ugly people started leaving there clothes and just walking out. Some one definitely needs to be reprimanded. I will not be going back to this store unless there are different employees. And if there is some kind of store policy that customers are supposed to try on clothes and put them back them selves than it should be posted in the store where people can see it clearly. If not then the employees need to just do there job and not take there frustrations out on innocent shoppers.
-
October 2024 by Alivia Ford
The dresses are the only reason I gave 1 star because the customer service was horrible. No one greeted me or asked if I needed any help. They just looked at me
-
October 2024 by Tiffany Jones
HORRIBLE HORRIBLE customer service. I was shopping with my daughter and niece for my daughter's homecoming dress. There was a dress she wanted to try on, but it was on the higher-level rack. So, I used the hanger retriever pole to get a dress down and as soon as I was reaching for the dress the sales associate screams across the store, "ma'am you aren't allowed to use that!!" So, I asked the lady well are you going to come and get it for me? This is very unacceptable to scream across the store to a customer. Then when people were walking in at 7:00pm they were telling (screaming) them the fitting rooms were closed but they don't close till 8:00pm. I will NEVER return and shop at this store again so unprofessional and RUDE. Plus, the dressing room was trashed dresses everywhere I tried to hang them up so my daughter could have a place to try her dresses on. TRASHY PEOPLE TRASHY SERVICE
-
September 2024 by Karen Checkon
Managers need better retail customer service training.
-
September 2024 by Justin Whitsitt
Nice place and had a lot of dresses my daughter loved shopping there!
-
May 2024 by Ana Guerra
Bad customer service, 20 minutes to close and the salesperson did not let me in to measure my clothes, he was very rude.
-
May 2024 by Claudia Gomez
My daughter was excited by a dress she saw on the website, and they didn't let her try it on, but another woman did. My daughter asked her to let her because she saw that they let someone else in. They denied it because they supposedly give preference to mom .Her dreams of wearing that dress at their graduation faded. She drove for 45 minutes only to be treated badly. Terrible service.
-
May 2024 by Brittany Smith
There is a great variety of dresses to choose from. The prices are fair. The staff isn’t the friendliest but it’s not a deal breaker.
-
March 2024 by Jennifer Fuller
So many styles to choose from!
-
September 2023 by Kara Abram
Hayden is so kind she was the only one working and was so helpful to everyone she helped me find the perfect outfit for Beyoncé tonight
-
September 2023 by Monisha Kodali
Best place to buy girl and womens party wear or theme costumes!!
-
September 2023 by Lauren Tietjen
My shopping trip at Windsor was amazing!! Hayden was so helpful in finding what I was looking for plus a few other things I didn’t even know I needed!! So grateful for her kindness and help! I will definitely go back soon
-
September 2023 by julissa aguillon
Hayden made my experience at windsor fantastic!! she was so friendly and made my shopping experience one of the best ones i’ve ever!! customer service needs to be on hayden’s level for sure!!
