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February 2024 by Lovelight Chawira
Staff are very helpful and friendly.. it took me less than 5mins for my problem to be solved.. thank you
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February 2024 by Joseph Edinburgh
Excellent customer service with my debt card
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January 2024 by Terrie Smith
They were very courteous in helping me before closing.
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January 2024 by umeranddeen
Woodforest has many different locations around us but this one always delivers amazing customer service. The bank tellers are patient, kind and helpful. I’ve sent several friends and colleagues to them because of the extended hours and Angela was absolutely wonderful in helping us with several questions and concerns!! Thank you!
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October 2022 by Rochelle
Now every time I go they have been awesome and very friendly ?
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October 2022 by Jorge Alvarado
This back used to allow me to withdraw when I forgot my card or ID as long as I answered all security questions. Now that Randa Jarrar branch manager is there she does not allow any withdrawals over $100 because the rules “recently changed” and also “they are old” is what they said. So obviously it’s all lies and she just wants to show off her authority, I always go there and they know me but made me go get my card and ID to make a withdrawal a few times. Am done, closing my account soon.
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June 2022 by Rochelle Renfrow
Now every time I go they have been awesome and very friendly ?
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May 2021 by Scott Sanchez
Find another bank, they tried to charge you $10 for a cashiers check, when you balk at it they find a way to wave the fee. The retail banker II (not sure what the 2 stands for) Salima she mustve been messing with me after one hour and 4 wrong cashiers checks. She passed it over to the manager and he got it right the first time. So it really makes me question why the fee. Had a bad experience with Salima. Going to switch banks now.
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March 2021 by Carl Walker
Had an great here today mrs. Salima Noorbhai was more than helpful so recommend her services will be back
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March 2021 by Nevil Howard
My wife and I had a wonderful experience at your bank today. Our banker was Salima Noorbhai. She helped me open a new account. She was very professional, very informative, very helpful. She is a really good person, enjoyed talking with her. And was able to get my business done in a timely manner. I would recommend Mrs. Noorbhai to all my friends. Wonderful service.
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November 2020 by Alexandra Avellaneda
You guys need to fixed your hours! Said open until 4pm is 2:00 pm is closed!
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July 2020 by Andy Handyman
People at Woodforest Bank here are extremely unprofessional and rude.
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July 2020 by Randy Lujan
Great customer service
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November 2017 by Heidi Arndt
The branch manager, Carl, left about a year or so ago. The person that took his place has no concept of customer service. Would not ever do business with this branch ever again. Go to the branch in McKinney.
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August 2017 by steve davis
Been a customer for almost 10 years , personal and business. Ever since Cory left that branch people only have short one word answers to my questions. They clearly dont want to be there and because of that i dont either. Looking at other banks now.....
