Highland Drug is a well-established pharmacy known for its friendly and professional staff. While the building could use some updates, the team is dedicated to providing great service. Many customers appreciate the text notifications they receive when their prescriptions are ready, eliminating any uncertainty about pick-up times. However, some reviews mention that prescriptions are often not prepared until customers arrive, leading to delays. Despite this, the pharmacy remains popular and busy, with a loyal customer base. Visitors have praised the staff for their helpfulness, especially in urgent situations, like running out of medication while traveling. Highland Drug is also convenient, with half-day hours on Saturdays, making it an accessible choice for many. Overall, it is a pharmacy that many recommend for its caring service and commitment to customer satisfaction.