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9AM - 5:30PM
1510 S Sugar Rd #1, Edinburg
Auto Insurance
“Cristina listened to our needs, gave us options to choose from, was professional and courteous, is very responsive, and is easy to contact should we have any questions!”
8:30AM - 5:30PM
5107 S McColl Rd, Edinburg
Auto Insurance
“Robert Elizalde State Farm always goes above and beyond to help me. Representives are always willing to help and have a positive attitude. Keep up the great work!”
“Gabby helped me and she was awesome! She was very understanding due to the fact that I couldn’t go in person, and dis everything through the phone. She was fast and kind and the best part is she really helped me get and affordable insurance.”
“Lenora was extremely helpful and knowledgeable guiding me through my car insurance options, she explained everything clearly answered all my question and made the process smooth and stress-free her professionalism and attention to detail gave me confidence that I was making the right choice. I truly appreciate her excellent service and would highly recommend her to anyone looking for car Insurance.”
“Very amicable environment, great staff ! Very knowledgeable producers . I Will be starting soon as an agent and very excited . Everyone has been nothing but great :) Very honorable Agency ?”
8:30AM - 5:30PM
200 S Sugar Rd, Edinburg
Auto Insurance
“An excellent place to do business, amazing customer service and excellent communication. Tim and his staff have been great at assisting me with Freedom Center Church insurance.”
“Both Karen & marisol have been very professional and helpful with the process of getting car insurance. They both walked me through the process with kind and well manners. I would recommend coming to Fred loya off of Trenton and mccoll for quotes of car insurance”
“The service is a go. Complicated by so many questions but in the end things turn out well. Representative Jesús Garza finally explained the Polisa Rules well. And everything went excellent and at ? ????? he told me that he has a lot of experience and. He finally proved it. Many thanks ??”
“Excellent treatment from desk executives. They offer all the options and all the discounts according to the conditions of us customers.The best option to insure the entire family's vehicles.”
“Went in and met with Amelia Garza immediately was greeted with a big smile ? with bubbly personality And she ended up finding me the cheapest full coverage insurance that I've found in the valley. Beingi was out of the country for a while and did not have continuous auto insurance while I was traveling because I sold my other auto, And to make things worse I bought a muscle car ?
So that didn't help my insurance rates but she managed to get it to an affordable amount.”
“Very affordable prices. Courteous, speedy and professional customer service. I really like how the agent Yessica explained everything about my policy to me. Only down side is wait time as office only has ONE agent.”
“Pronto Insurance Agency is the best. I am very proud to carry them for my Insurance needs. Thank you for keeping a clean and well kept office and nice staff. This will only add more clients to the Pronto Insurance Group. Now I did notice some other offices that do need some curb appeal and upgrading. Like the Pronto office on Tenth Street. Clients do look for cleanliness and a well groomed staff. Thank You Mario Saldana”
“The insurance agents are professional and very helpful, the insurance coverage payments are accessible and I have been working with this insurance company for years without any problem, I recommend this insurance company if you are not able to pay a high amount of money every single month. ??”
“Great Assistance love the customer service. Got a good family deal. In all my years of attending that location only Thania Guzman has given me great customer server would recommend her to anyone who is looking for assistance.”
8AM - 5:30PM
101 N McColl Rd #10, McAllen
Auto Insurance
“Zulema was plenty of help and made the process super easy and simple. We had issues because the system had a notification that needed to be cleared and Zulema went above and beyond, she took my number down and called me when it finally cleared. Amazing experience!!!”
“I like the customer service, they are very attentive, they are not treating you like just another customer, it was my first option to have insurance and I am happy to see them successful with this attention they give me. It's fast and they are even very patient with you. I barely dared to make a payment over the phone and it was very fast, but I prefer personal interaction more. I am grateful to Pronto and his advisors.”
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“Exceptional customer service! Paloma is my to go person, she is always polite, quick and efficient. I personally like going with her as she always has an answer to all my questions and I am always in and out quickly, no delays.”